MIMHC extends mental health survey after record industry response

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Mortgage professionals have been given an extra week to contribute to the Mortgage Industry Mental Health Charter’s 2026 500 Voices Survey.

The Mortgage Industry Mental Health Charter (MIMHC) has extended the survey’s deadline from 14 August to Friday 21 August 2026 after receiving a record number of responses from across the industry.

Now in its fifth year, the annual survey examines the wellbeing, working lives and mental health of people employed in the mortgage sector.

MIMHC said the extension would allow it to build a stronger evidence base. The findings will underpin its 2026 white paper and help determine the charter’s priorities and practical measures for 2027.

Jason Berry, co-founder of the Mortgage Industry Mental Health Charter, said: “The response to 500 Voices has been incredibly encouraging and to deliver a record number of responses in our 5th year is exactly what our team wanted.

“Rather than close the door when there is clearly still momentum, the decision was made earlier this week to give the industry one final week to have its say.

“This isn’t about chasing a number for the sake of it. The more people we hear from, the more representative and powerful the evidence becomes.

“We want to understand where things are improving, where pressures remain and, crucially, what our industry can collectively do about them.

“Behind every response is a person and a real experience of working within our industry. Our responsibility is to listen to those experiences and then turn the insight into meaningful action.

“I’d therefore encourage every mortgage professional who hasn’t yet participated to give us a few minutes of their time before Friday 21st. I’d also ask our MIMHC Signatories and supporters to give the survey one final push across their organisations and networks.”

The 500 Voices initiative is intended to provide a broad picture of wellbeing in the mortgage sector and identify the factors affecting those working within it. MIMHC plans to use the results to shape future initiatives, discussions and commitments across the industry.

Pepper Money is supporting this year’s survey and has pledged to contribute £2 to MIMHC for every completed response.

Berry added: “We have always believed that better evidence should lead to better conversations, and better conversations must ultimately lead to better action.

“500 Voices gives us an opportunity to listen at scale. We now have seven more days to make that collective voice as strong as possible.”

The MIMHC 500 Voices Survey closes on Friday 21 August 2026. Mortgage professionals can complete the survey online.

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