LendInvest has introduced a suite of enhancements to its mortgages portal aimed at simplifying the buy-to-let product transfer process for brokers.
The updates have been designed to save time and reduce the risk of missed opportunities for clients nearing the end of their fixed terms.
The specialist lender has overhauled the functionality of its intermediary-facing platform, increasing the visibility of eligible product transfers and automating key elements of the notification process. The changes are intended to streamline workflow and maintain continuity of service even when a client’s original broker is no longer at the firm.
In a statement announcing the development, LendInvest said the updates will “empower brokers to provide the best possible service to their clients” by making product transfer options more accessible within the Mortgages Portal.
Among the headline improvements is a new display feature showing “Product Transfer available” on the dashboard of any loan approaching its reversion date, provided it falls within a 90-day window. This is supported by proactive email alerts linking directly to the relevant loan data, enabling brokers to act quickly.
The system is also optimised for mobile use, allowing intermediaries to initiate product transfers on the go, with a simplified Decision in Principle process requiring as few as 11 clicks to complete.
Paula Mercer, director of sales at LendInvest, said the firm recognised the operational pressures faced by brokers and had designed the new tools to remove complexity from the product transfer journey.
“Our goal with this platform update is to take more of the heavy lifting away from brokers, making the product transfer process, which can get complicated, incredibly simpler and transparent for both them and their clients,” she said.
“We understand the pressures our intermediary partners face, from managing hundreds of emails daily to ensuring no client opportunity is missed, and this is why we are pleased to make the product transfer process much easier for them.”
The enhancements come as more borrowers reach the end of fixed-rate mortgage terms and seek seamless transitions to new products. LendInvest, which has developed its own proprietary technology, said the changes respond to a growing demand for efficient lifecycle management in the specialist lending space.
The updates also enable brokerage firms to maintain oversight of client portfolios regardless of staff changes, with visibility into product transfer opportunities extending across the whole firm.
