Knowledge Bank has announced the appointment of Julie Bourne as criteria and partnerships manager, as it looks to deepen lender relationships and improve broker support across its mortgage search platform.
Bourne (pictured) joins the criteria search specialist from Ecology Building Society, where she served as mortgage sales manager. Her appointment brings over two decades of experience in the mortgage and lending sector, including a strong track record in intermediary relationships and lending criteria – a combination the firm believes will prove pivotal in the next phase of its growth.
At Knowledge Bank, Bourne will work closely with chief executive Nicola Firth, sales director Shane Chawatama and his team. She will be tasked with further developing the platform’s database of lending criteria – already one of the most extensive in the industry, comprising more than 165,000 individual items across seven lending types.
The new role includes close collaboration with lenders to ensure their criteria remain both current and accurate, while also supporting brokers by giving them better access to tools and insights. This includes Knowledge Bank’s ‘Notify’ feature, which allows brokers to connect with lenders quickly and efficiently on new business enquiries. The firm says the tool has already gained strong traction and is central to its ongoing broker support strategy.
Speaking on her appointment, Bourne said: “I’m delighted to join Knowledge Bank and looking forward to this new chapter in my career. I remember many years ago seeing a very early demo and immediately recognising its potential to transform our industry. Having spent over 20 years in the sector – and filled out my fair share of criteria spreadsheets – I truly understand the value Knowledge Bank delivers to brokers, lenders, and ultimately customers. I’m looking forward to getting started and contributing to the continued innovation here. There are many exciting things to come from us so watch this space.”
Nicola Firth, chief executive at Knowledge Bank, welcomed Bourne to the team: “Julie’s appointment brings significant strength to our team. Her industry insight, energy, and expertise will be instrumental as we continue advancing our mission to equip brokers and lenders with exceptional tools and outcomes.
“At Knowledge Bank, our focus on criteria is something we take seriously – it’s what drives our innovation and commitment to the market. Julie’s appointment strengthens that focus even further. With her extensive experience and understanding of the sector, we’re confident this will further solidify our position as the most comprehensive and trusted criteria system available to brokers and lenders.”
