Industry discussion urges mortgage sector to keep focus on mental health

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Mortgage professionals are being urged to maintain momentum on mental health awareness following an industry discussion hosted by the Mortgage Industry Mental Health Charter.

The session, titled “Keep the Conversation Going”, brought together Alice Hendy MBE, founder of suicide prevention charity R;pple, alongside Eloise Hall, strategic relationship director at e-surv, and Jason Berry, group sales director at Crystal Specialist Finance and co-founder of the Mortgage Industry Mental Health Charter.

Alice Hendy MBE

The discussion focused on the importance of encouraging open conversations around mental health and the role that individuals, businesses and industry leaders can play in creating supportive workplace environments.

During the session, Hendy outlined the story behind the creation of R;pple, a digital tool designed to intercept harmful online searches and direct users towards mental health support services.

The technology is intended to provide immediate signposting to support and has already helped thousands of people access assistance at critical moments.

Hall said the initiative reflects the Charter’s continued efforts to address stigma around mental health within the mortgage sector.

Hall said: “Alice has created a tool which is saving people’s lives every day. Her passion for action and for delivering meaningful change is an inspiration to all of us associated with MIMHC as we seek to better support those individuals who operate in the mortgage sector.”

The Mortgage Industry Mental Health Charter continues to work with lenders, networks and brokers across the industry to promote awareness and encourage practical steps to support wellbeing.

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