Hampshire Trust Bank (HTB) has completed a £1.1m residential investment refinancing in the Midlands only four hours after issuing its offer.
The facility refinanced an office conversion that had been turned into apartments under permitted development rights. The borrower, introduced by ACDS Consultants, faced a hard deadline to repay an existing bridging loan and avoid additional charges.
HTB prepared underwriting and legal work in advance to ensure the deal could be executed immediately. Broker Steve Long, commercial director at ACDS Consultants, and solicitors Arch Law were brought into the process early, with searches indemnified and documentation readied ahead of offer.
TIME-CRITICAL COMPLETION
The transaction was led by Annie Crust, regional account manager at HTB, alongside underwriter Jack Steed, with completions support from Melanie Franks and legal partners Arch Law. The lender said the case illustrated its capacity to combine pragmatic underwriting with rapid execution when deadlines are fixed.
Crust (pictured) said: “From the moment the case came in, we knew timing would be key. By preparing the legals early, staying in constant contact with the broker and underwriting team, and having everything lined up in advance, we were able to issue the offer and complete within four hours. It made a huge difference for the broker and client, saving them additional costs and freeing capital for their next purchase.
“It was a real demonstration of teamwork, planning and trust across everyone involved.”
Steve Long, commercial director at ACDS Consultants, commented: “To complete on the same day the offer was issued was just incredible. The preparation leading up to that point was professional beyond normal levels. HTB showed a real common purpose and desire to get this done.
“Huge thanks to Annie, Jack, Melanie and the team at Arch, it was a pleasure to see this deal over the line.”
FOCUS ON PREPARATION
Andrea Glasgow, sales director for specialist mortgages and bridging finance at HTB, added: “This was an outstanding team effort from start to finish. Everyone was focused on one outcome, helping the broker and client meet a critical deadline, and the coordination between Annie, Jack, Melanie and Arch Law made that possible.
“This case reflects how our approach to accessibility and preparation allows brokers to move quickly when deadlines are tight, without compromising on quality or control.
“The facility enabled the borrower to meet their repayment deadline, avoid further fees and release capital for onward purchases, supporting continued portfolio growth.”
