Hope Capital has promoted Christy Alokan to the position of senior portfolio case manager.

Alokan (pictured) joined the team in April 2022 as portfolio case manager and has worked hard to support borrowers and brokers in the day-to-day management of cases.

In her new role, she will continue to assist stakeholders and borrowers, while supporting the head of portfolio management to evaluate current processes and identity opportunities for improved service development. With a view of expanding the team further to meet increased levels of activity, she will also step up to help the mentoring process.

Alokan said: “We’ve always been focussed on delivering an exceptional service to our stakeholders and borrowers, so I am thrilled to be taking an even more central role in ensuring this can be provided. I am fortunate to be part of a company that expands on potential and rewards hard work. I look forward to what the future holds with Hope Capital.”

Jemma Wood, head of portfolio management at Hope Capital, added: “Christy has been crucial in our growth, helping to further develop our portfolio team since joining Hope Capital. She is an excellent communicator and that is key in ensuring clients are fully informed on the progress of their investments.

“Her commitment to the business and her clients is second to none, which makes her a great asset to the company. We are excited for her continued success.”