Finova Broker has promoted Ben Radford to head of Finova Broker Payments, the mortgage club focused on procuration fees and broker support services.
Radford (pictured) takes on the role after a decade in Finova’s intermediary business, including positions held when the division operated under the eKeeper Group and MCI Club brands.
He most recently served as national account manager and will now oversee the strategic direction and development of the Broker Payments proposition.
Finova said Radford will continue to work with lenders and strategic partners while focusing on the club’s offer for member firms.
The business said the appointment reflects its intention to develop the proposition further, with an emphasis on operational efficiency and broker support.
Radford said: “Finova Broker Payments is a fantastic platform that I’ve been pleased to work with, in some capacity, for many years.
“Unlike other clubs, Broker Payments provides the care of a close-knit team with the strength of Finova behind it, ensuring brokers of every size feel valued and supported.
“As well as continuing to build relationships with partners and lenders, in my new role I want to spread the word that Broker Payments is more than just a mortgage club – its faster, smarter and supportive, offering brokers clear operational advantage.”
Matt Harrison, customer success director at Finova Broker, said: “Ben’s deep understanding of our broker proposition and the wider intermediary market, puts him in an ideal position to lead Broker Payments into its next phase of growth.
“During his time as national account manager, he has demonstrated that his experience building and maintaining relationships across the industry is extensive and his input will be instrumental as we continue to evolve our Broker Payments offering moving forward.”
Broker Payments operates as Finova Broker’s mortgage club proposition, offering member firms access to lender relationships and payment support services.
The promotion gives Radford formal responsibility for the next stage of the business as Finova continues to compete for broker attention in a market where clubs are increasingly looking to differentiate on service as well as procuration fees.
