CETA Insurance has set up a new service to help smaller brokers, IFAs and their clients, as many are forced by the coronavirus crisis to close offices and pause business.
CETA has opened up a section of its call centre to offer a specialist home insurance referral service, placing quotes and referrals on brokers’ and IFAs’ behalf.
There will be no change to commission earnings for brokers and IFAs using the service.
John Bibby, CETA CEO, said: “It’s great under such difficult circumstances to see how everyone’s pulling together across the industry, and we just wanted to do what we could to try and support smaller operations to protect their revenue where possible by providing an extra pair of hands.
“We’ve been able to ensure robust business continuity for CETA because of the strength and flexibility of our new Infinity platform, and we can now share the benefits that that brings.”
He added that it was also worth checking that clients’ household policies provided cover for changes in working arrangements arising from coronavirus – for example where valuable stock may be brought home to store as business premises close.
