Income protection

Royal London appoints group COO

Royal London has announced the appointment of Peter Josse as its new group chief...

Cirencester Friendly appoints new director of customer experience

Cirencester Friendly has created a new position of director of customer experience. Michelle West-Wiggins, the...

Hodge improves 50+, RIO and holiday let criteria

Hodge has made major changes to its 50+, Retirement Interest Only (RIO) and Holiday...

Scottish Widows joins CIExpert’s insight zones

CIExpert has announced that Scottish Widows has become the ninth insurer to join its...

Sesame Bankhall Group partners with Holloway Friendly

Sesame Network and PMS Mortgage Club, part of Sesame Bankhall Group (SBG), have announced...

Broker advice “still vital” for protection consumers

New research by the Exeter has found that a clear majority of UK workers...

Cirencester Friendly maintains high levels of customer service

Cirencester Friendly has announced another strong set of results from this year’s Institute of...

Almost half of UK workers overestimate the cost of income protection

44% of UK workers overestimate the monthly cost of income protection, life cover, and...

Q&A: Jamie Page, The Exeter

BestAdvice fires the questions at Jamie Page, head of protection distribution at The Exeter. BestAdvice...

One-third of Gen Z employees have experienced mental health issues

'Gen Z' employees - those aged between 16-26 - report having experienced more mental...

GRiD updates Statement of Best Practice for Supplier Agreements

GRiD, the industry body for the group risk sector, has revised, improved, and relaunched...

Paradigm Protect partners with UnderwriteMe

Paradigm Protect has agreed a new partnership with technology provider, UnderwriteMe. Members of Paradigm...

The Exeter appoints commercial director

UK protection and health insurer The Exeter has announced the appointment of Michael Payne...

Guardian joins Quilter protection panel

Guardian has announced that it has joined the Quilter Select protection panel. This further expands...

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COMMENT

Credit search vs credit scoring

The terms credit score and credit check are often used interchangeably by consumers, many of whom assume they mean the same thing. Yet understanding...

It’s not just about work/life balance

Firstly, it was good to get feedback on last month’s blog on technology from several people, and to see a spin-off follow-up blog from...

The value of building societies: 250 years of mutual success

A key anniversary reflects how far the building society movement has come — and how individual societies like Hinckley & Rugby continue to deliver At...

2025: The year of CX

In financial services, customer experience (CX) is no longer a secondary concern – it’s the key to sustainable growth and client retention. With the...

Caffeine & Cortisol: Are your daily habits fuelling stress & fatigue?

For many professionals in your industry, caffeine is a daily ritual. Whether it's a morning coffee, an afternoon pick-me-up, or a late-night boost to...

Latest news

MorganAsh launches customer vulnerability workshops

MorganAsh has announced the launch of a new series of customer vulnerability workshops, aimed...

Just Mortgages appoints new divisional sales director

Just Mortgages has announced the appointment of Sandie Lear as divisional sales director within...

Account executive joins Howden’s south Wales team

Howden has appointed Sian England as account executive. England has been working in the corporate...

Connells Group reports solid financial performance for 2024

Connells Group has reported profits before tax exceeding £60 million for 2024, marking a...