Cover

“Significant room for improvement” in PPI complaints handling

The Financial Conduct Authority (FCA) has published the findings of its complaints handling review...

Duncan Bannatyne to open FSE

TV 'dragon' Duncan Bannatyne will open the Financial Services Expo (FSE) on 1 October...

New app from Exeter Family Friendly

Exeter Family Friendly has launched another income protection smartphone app. It enables advisers to "instantly"...

Friends Life boosts CIC proposition

Friends Life has made further coverage enhancements to its Protect+ Critical Illness Cover (CIC)...

Bright Grey improves critical illness plans

Bright Grey has made changes to its critical illness cover across both business and...

Accidental landlords lacking cover

Around one in four residential landlords in the UK have the wrong or no...

Firms at risk from demise of key personnel

55% of companies would stop trading if they lost one or more key people...

New faces at Paymentshield

Paymentshield has recruited six new business development managers (BDMs) following two new deals with...

First Complete expands GI panel

First Complete has appointed Smith Greenfield, a specialist provider of general insurance for high...

Some people need just a little more help

It probably will come as no surprise to intermediaries that a recent study published...

FSE to host protection and specialist lending seminars

A programme of protection and specialist lending-focused seminars has been added to both days...

Family incomes 28% lower when breadwinner is female

The average annual income for male breadwinner households is £27,180 (£2,265 per month), but...

Scottish Provident widens IP occupation eligibility

Scottish Provident has launched a new income protection product which gives an enhanced level...

Brokers shun ‘snail mail’

Less than 2% of brokers recently surveyed wanted to receive communication from their general...

COMMENT

Rates are moving and regulation is evolving

Many lenders are having to increase their rates, and that trend looks set to continue over the coming week. For clients whose current deal...

Building tomorrow’s mortgage market: AI built on trust, governance and confidence

The government's Financial Services AI Adoption Plan, led by Harriet Rees, group chief information officer at Starling Bank, and Dr Rohit Dhawan, group director...

The protection prompt: what AI still needs to get right

The Mills Review has prompted plenty of discussion across the mortgage industry. While much of the focus has been on the finding that a...

Why second charges are helping Right to Buy borrowers do more with their home

For many people, Right to Buy is still one of the most accessible ways to become a homeowner and over the last five years,...

The case for tech fluency before AI adoption in the mutual sector

It often feels like there is only one conversation taking place in financial services at the moment: artificial intelligence. Whether it’s trade shows and...

Latest news

Broker Conveyancing launches £175 remortgage package

Broker Conveyancing has introduced a fixed-price remortgage conveyancing package through its new online hub. The...

Buckinghamshire BS cuts residential and specialist rates

Buckinghamshire Building Society has reduced mortgage rates across its residential and specialist lending ranges,...

Final call for views on FCA mortgage reforms

The mortgage industry has until tomorrow to respond to Financial Conduct Authority proposals intended...

One in five borrow to fund private healthcare

Almost one in five people who recently accessed private healthcare used a credit card...

PROFILES