Consumer concerns over credit discrimination on the rise

Published on

29% of UK adults – the equivalent of 14.8 million – report that previous blips in their credit history have hindered their ability to secure a mortgage, according to research by Bluestone Mortgages.

14% of consumers have been turned away by a mortgage lender in the past, with this figure surging to 38% for those with adverse credit. 25% of those with adverse credit whose mortgage application was declined, weren’t offered access to a specialist lender, highlighting a lack of signposting in the industry.

The findings also reveal that discrimination based on credit history is a growing concern. 18% of consumers feel they have been discriminated against by lenders due to their credit history. This number sharply rises to more than half (51%) amongst those with adverse credit history, and is having a significant impact on people’s confidence in securing a mortgage.

28% of adverse credit customers were not confident at all, compared to 12% for the average consumer. Conversely, 24% of consumers feel completely confident in their ability to secure a mortgage, this drops to just 5% among those with adverse credit.

Ryan Davies, strategy director at Bluestone Mortgages, said: “Customers with adverse credit histories face significant obstacles in their journey to secure a mortgage. These challenges are not isolated incidents but a common experience for a growing cohort of the UK population.

“With missed payments on the rise and consumer confidence down, brokers must be prepared for the growing number of adverse credit customers looking for specialised support and direction. It is our responsibility to champion these consumers, ensuring they receive the support and resources they need to improve their credit history and achieve their homeownership goals. Together, we can make a significant difference in addressing the disparities in mortgage accessibility for those with adverse credit.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

Conveyancing delays push exchange times past 100 days

The average home that exchanged contracts in April had gone under offer 104 days...

Equifinance launches broker portal for second charge cases

Equifinance has released its new broker portal, ECHO, giving introducers an end-to-end process for...

Beyond the walk: Mortgage leaders talk mental health – part 11

The Mortgage Industry Mental Health Charter (MIMHC) began its third annual 144-mile Walk &...

Third of protection clients nearly cancelled cover before claiming

Almost a third of protection claimants at Waddle Insurance had considered cancelling or had...

The Beverley joins Brilliant Solutions mortgage club panel

Beverley Building Society has joined the Brilliant Solutions Mortgage Club lender panel in a...

Latest publication

Other news

Conveyancing delays push exchange times past 100 days

The average home that exchanged contracts in April had gone under offer 104 days...

Equifinance launches broker portal for second charge cases

Equifinance has released its new broker portal, ECHO, giving introducers an end-to-end process for...

Beyond the walk: Mortgage leaders talk mental health – part 11

The Mortgage Industry Mental Health Charter (MIMHC) began its third annual 144-mile Walk &...