complaints

VPN loopholes could let fraudsters slip through mortgage checks

The UK’s new Online Safety Act has triggered a boom in VPN usage that...

More shock as buyers face pressure to use estate agents’ mortgage brokers

New research commissioned by Boon Brokers has revealed widespread concerns over pressure tactics used...

Complaints: A pain that you can handle

One of the biggest problems an adviser can face is a complaint. And those...

“Clear remit” to call for change to property complaints handling

Ombudsman Services (OS) has released the findings of Building Balance, its dialogue looking at...

H2 2017 sees 3.76m complaints about financial services firms

The Financial Conduct Authority (FCA) has reported that complaints about payment protection insurance (PPI)...

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HMOs: market realities, future prospects, and the broker opportunity

The HMO sector remains one of the most dynamic parts of the private rented market, with recent data showing it’s both a significant asset...

Bridging the Pond: How large is the US bridging finance market, and compared to the UK?

When we first got started with LendInvest in the UK, post the financial crisis, bridging finance was a much more nascent product than it...

Passing the affordability exam

As teachers and students of various ages have spent August nervously opening exam results following years of study that will determine their ability to...

Investors are changing their approach – and lenders should too

The buy-to-let market never stands still, but the pace of change in recent years has been remarkable. The days of the so-called ‘accidental landlord’,...

Leasehold fees, specialists and the need to shop around

Leasehold properties account for around 20% of all dwellings in the UK, and while that figure may change in the future with government legislation...

Latest news

EXCLUSIVE: Mortgage industry launches festive concert to aid homeless

A collective of leading mortgage brokerages are joining forces this festive season to raise...

Virgin Money and Clydesdale Bank cut product transfer window to four months

Virgin Money and Clydesdale Bank are reducing the length of time customers can apply...

The Leeds cuts mortgage rates and lowers barriers for first-time buyers

Leeds Building Society has announced a raft of mortgage rate reductions of up to...

Accord widens access for those on Universal Credit and without indefinite leave to remain

Accord Mortgages has relaxed key elements of its lending criteria in a move it...