complaints

New guidance to help home buyers avoid conditional selling

The Property Ombudsman has published new guidance to help home buyers recognise and avoid...

Women more critical of advisers’ expertise

Women are twice as likely as men to be dissatisfied with the knowledge of...

FCA calls on banks to ‘break the spell’ of romance scams

Banks and payment firms must do more to identify and intervene in cases of...

Digital ID cards could be transformative for the UK

With identity verification now being introduced across government - from Companies House and the...

The nightmare of UK homebuying needs reform

House sellers will be forced to disclose problems with their homes before sale under...

Government urged to ease court bottlenecks as eviction delays hit housing supply

The government is being urged to intervene to tackle mounting delays in the County...

Q&A: Jason Berry, Crystal Specialist Finance

Mortgage Soup fires the questions at Jason Berry, group sales director at Crystal Specialist...

NCA and Law Society join forces to fight property fraud

The National Crime Agency (NCA) and The Law Society have launched a joint campaign...

Mortgage sector faces persistent mental health challenge

The mental health of mortgage industry professionals remains a significant concern according to new...

You can’t just turn on a tap and expect housing supply to flow

Yawn and stretch, the government have appointed a new housing Czar in place of...

Accountants, brokers and the clash of expectations

There’s an old accountant’s joke about financial advisers: the difference between us is that...

VPN loopholes could let fraudsters slip through mortgage checks

The UK’s new Online Safety Act has triggered a boom in VPN usage that...

More shock as buyers face pressure to use estate agents’ mortgage brokers

New research commissioned by Boon Brokers has revealed widespread concerns over pressure tactics used...

Complaints: A pain that you can handle

One of the biggest problems an adviser can face is a complaint. And those...

COMMENT

Working up those income streams

Some might say the UK labour market has lost some of its confidence. Unemployment is rising, job moves have slowed, and many employers are...

Ignore the Gen Z worker stereotypes – the future is bright

The office fridge. Full of 12 types of milk, none derived from cows, and four on the work top, at room temperature. As for...

Reframe Cancer 2026 trends: prevention to take centre stage

This year is already shaping up to be one when prevention is taking centre stage. The Government recently announced the expansion of its WorkWell...

The mortgage protection gap advisers can’t ignore

The Financial Conduct Authority’s (FCA) consumer research findings published late last year, offered an insight into what the protection industry can expect from the...

Cashback, remortgages and adviser opportunity in 2026

A recent flood of mortgage products into the market offering cashback prove it has moved from the margins of the remortgage market to the...

Latest news

The Coventry cuts selected intermediary residential fixed rates

Coventry for intermediaries has reduced a number of residential fixed-rate products for new and...

Mortgage Advice Bureau completes acquisition of Dashly

Mortgage Advice Bureau (MAB) has completed the acquisition of technology and data company Dashly,...

The Buckinghamshire lowers rates across key ranges

Buckinghamshire Building Society has cut rates across a wide spread of residential and buy-to-let...

FCA finds protection market delivering good outcomes, says TPFG

The Property Franchise Group PLC (TPFG) has responded to the publication of the Financial...

PROFILES