complaints

“Clear remit” to call for change to property complaints handling

Ombudsman Services (OS) has released the findings of Building Balance, its dialogue looking at...

H2 2017 sees 3.76m complaints about financial services firms

The Financial Conduct Authority (FCA) has reported that complaints about payment protection insurance (PPI)...

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Helping university students onto the property ladder

As we head towards the Easter break, thousands of first-year university students up and down the country will be preparing for exams and making...

Lenders must step up on high LTV products

Things are on the up for borrowers with a smaller deposit. The financial information website Moneyfacts publishes a regular update on mortgage product numbers,...

Why it matters that bridging hit more than £10bn last year

We see many numbers bandied around in the financial industry, which can sometimes have a numbing effect. So why should we all, especially brokers, care...

Top five reasons why renters should consider short-term protection insurance

In an unpredictable world, financial security can often feel like a luxury, especially for renters who may already juggle living expenses, rent payments, and...

Credit search vs credit scoring

The terms credit score and credit check are often used interchangeably by consumers, many of whom assume they mean the same thing. Yet understanding...

Latest news

Bank of England expected to hold interest rates at 4.5% amid economic uncertainty

The Bank of England is widely expected to maintain interest rates at 4.5% when...

£6.5k bill for homebuyers who miss stamp duty deadline

Rent and mortgage spending rose 7.7% year-on-year in February, as more homeowners moved from...

Advice Guru partners with Pure Retirement to support broker education

Financial adviser learning platform Advice Guru has announced a new sponsorship partnership with Pure...

Nationwide ups LTV limits for interest-only and foreign national borrowers

Nationwide has announced changes to its mortgage lending criteria, increasing the maximum loan-to-value (LTV)...