The Building Societies Association has become the latest organisation to sign the Mortgage Industry Mental Health Charter, joining an initiative aimed at improving mental health awareness and support across the mortgage and property finance sector.
Established in 2021, the Charter brings together organisations from across the mortgage and wider property finance industry to help ensure that people experiencing mental health challenges can access support. More than 400 organisations have now signed the Charter, representing more than 30,000 people working across the sector.
The Charter promotes better mental health through awareness, education, collaboration and practical support. Its work includes Mental Health First Aid training, educational webinars, networking opportunities and wellbeing events, alongside research and industry guidance.
By becoming a signatory, the BSA has committed to supporting initiatives that raise awareness of mental health, reduce stigma, encourage healthier workplace cultures and promote long-term wellbeing across the industry.
Paul Broadhead, head of mortgage and housing policy at the BSA, said: “Building societies have always put people at the heart of what they do, whether that’s supporting members, colleagues or the communities they serve.
“Signing the Mortgage Industry Mental Health Charter is a natural extension of those values and reflects our commitment to helping create a more open, supportive and inclusive mortgage industry.
“As the BSA’s Mental Health First Aider, I’ve seen how important it is to create an environment where people feel comfortable talking about their mental health and know where to turn for support.
“No one should feel they have to struggle in silence, and by signing the Charter we’re proud to stand alongside others across our industry who are working to make a positive difference.”
Jason Berry, co-founder of the Mortgage Industry Mental Health Charter, added: “We’re delighted to welcome the Building Societies Association as a signatory of the Mortgage Industry Mental Health Charter.
“The mutual sector has always been built on strong community values and a people-first approach, making the BSA a natural partner in our mission to improve mental health and wellbeing across the mortgage industry.
“The support from Paul Broadhead and the wider BSA team is an important milestone for the Charter.
“We hope it will encourage even more building societies to get involved, share best practice and help create healthier, more supportive workplaces across our sector.
“Together, we can continue breaking down stigma, encouraging open conversations and ensuring everyone knows that support is available when they need it.”




