Brilliant Solutions says it will no longer be charging any packaging fees.

All fees have been removed, whether before or after application or completion. The direct to lender mortgage club and specialist packaging business says the move removes any and all cost barriers to using a mortgage packager.

The company says it made the switch following a user experience review which supported the broker perspective that not only were fees a major sticking point in terms of client costs, they were also a process sticking point.

Matthew Arena (pictured), managing director at Brilliant Solutions, said: “Ultimately we are here to offer a service to the customer so we must make it as easy as possible for mortgage advisers to use our services and remove any barriers to use, be they perceived, financial or service barriers.

“This is just one in a long chain of changes that has seen our packaging proposition evolve for the better of brokers and their clients.

“The removal of fees and the availability of our direct to lender mortgage club submission options means that we are offering our packaged channel on a superior service or superior product basis, with no client detriment. That is the way it should be. The market now allows us to do that and we are pleased to be one of the first to make this leap.”