Yorkshire Building Society is consolidating its mortgage operations into a single Homes division in an effort to simplify processes and improve service across its retail, intermediary and commercial channels.
The mutual will bring together Yorkshire Building Society, Accord Mortgages and YBS Commercial under one structure, with the aim of speeding up decision making and creating greater consistency for customers and brokers.
The move is intended to support a more connected approach to home ownership, from first purchases to specialist and commercial lending.
The Homes division will be led by Tom Simpson (main picture, inset), who becomes managing director with responsibility for strategy, proposition and distribution across all three brands.
He will also oversee mortgage advice and intermediary partnerships and will join the Accord board.
Yorkshire Building Society said the consolidation would support further innovation following products such as its £5,000 deposit mortgage launched in 2024.
SHARED LEADERSHIP
The three brands will continue to operate in the market, but with shared leadership intended to bring operational efficiencies and a clearer experience for customers navigating different parts of the group.
The mutual said the Homes division would bring its residential, specialist, buy-to-let and commercial lending under one umbrella, creating what it described as a single point of focus for its home ownership strategy.
Angela Norman will remain managing director of YBS Commercial, while Jeremy Duncombe continues as managing director of Accord Mortgages.
Both will sit within the new leadership team.
CONNECTED EXPERIENCE
Simpson said: “I’m delighted to take on this new role at such an exciting time. By bringing together three successful businesses, we can deliver a simpler, more connected experience and respond quickly to changing needs.
“Our ultimate goal is to make home ownership easier and more accessible, and this transformation gives us the tools to do just that.”
Simon Watson, chief customer officer, added: “This transformation is about making life easier for our customers.
“By simplifying how we work and connecting our expertise, we can respond faster, innovate more effectively, and deliver mortgage solutions that truly make a difference.
“Whether it’s buying a first home, investing in property, or managing specialist needs, customers will benefit from a more joined-up approach.
“I’m delighted that Tom will lead this new function, bringing his experience and vision to ensure we deliver on our ambition to create a seamless, customer-focused service.”
The transition is due to complete by one January 2026.
