United Trust Bank (UTB) has integrated a new technology platform into its asset finance operations, changing the way the bank processes proposals and broker pay-outs.
UTB has partnered with asset finance software specialist Alfa and enterprise automation platform Workato to create an integrated digital solution offering a variety of tools and apps which improve the funder’s service levels, speed of decisions and payouts and support UTB’s growth plans.
New functionality includes instant credit check referencing, banking system integration for faster broker payouts and deposit payments up to £25,000 by direct debit. The system also provides UTB with a variety of management information tools.
Louise McIntosh, head of operations – asset finance, United Trust Bank, said: “This marks the beginning of an exciting new chapter for UTB’s Asset Finance business. It’s one thing to provide a quick service now and again, but for brokers, consistency and reliability is key. This investment in the latest technology from Alfa, Workato and other fintech leaders gives us the ability and all important resilience to deliver an outstanding experience time after time.
“This digital revolution increases our capability, sets up our future growth and enables our highly skilled people to focus on the tasks which really add value for brokers and customers when dealing with UTB.”
James Paul, chief delivery officer, Alfa, added: “We’re delighted to be at the heart of the integrated solution UTB has put in place to enable their ambitious growth plans. By selecting Alfa Systems and using the Alfa Start methodology alongside other modern platforms, they have been able to deliver a true digital platform in a compressed timeframe which will deliver excellent service levels to brokers.”
