The Exeter takes ‘digital first’ approach with new PMI product

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The Exeter has launched a new private health insurance policy called Health+ with a ‘digital first’ approach.

The policy and its accompanying HealthWise app have been designed in collaboration with specialist advisers, who wanted to build exactly the right health insurance policy for their clients.

Health+ comprises a core cover module, which includes unlimited cover for cancer, in-patient and day-patient treatment. Advisers can then tailor cover to meet client needs though optional benefit add-ons including a mental health module and cover for therapies.

Optional excesses, together with a choice of underwriting methods, give advisers the ability to flex premiums and work to a wide range of budgets, including a non-compulsory, No Claims Discount.

The HealthWise app, launched in partnership with Square Health, will for the first time allow members of the Exeter to access digital health services and benefit from ‘e-treatments’.

Through the app, Health+ members will have instant access to a GP on demand and a second medical opinion service, together with physiotherapy and mental health specialist consultations via video.

Members can access all HealthWise benefits without making a claim, so it will not impact any No Claims Discount.

Karen Woodley, head of sales at the Exeter, said: “At The Exeter we know how important it is that everyone has access to the healthcare they deserve, when they need it the most.

“We’ve taken a digital first approach to enable our customers to access the fastest possible diagnosis and best available treatment through their tablets and smartphones with the HealthWise app.”

Steve Casey, marketing director of Square Health, added: “It’s exciting to be partnering with an insurer who are recognised throughout the industry as forward-thinking and innovative.

“In developing HealthWise with the Exeter, we have built a set of tangible, every day benefits that will help their members to get more value from their cover. HealthWise makes these benefits instantly accessible at the touch of a button.”

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