Target Group has joined forces with Provenir, a decisioning software provider, to help power its mortgage originations platform, Mortgage Hub.
The partnership brings Provenir’s decisioning platform to Mortgage Hub, providing automated end-to-end decision-making throughout the customer lifecycle.
it is designed to support lenders’ risk strategies and enable them to make informed decisions quickly and easily.
MITIGATING FRUSTRATIONS
Target says the modular Mortgage Hub platform uses behavioural science and ongoing consultation with all key parties to help mitigate the key frustrations faced during the mortgage process and deliver “an improved experience for all”.
Using data-driven decision making, Target claims that Mortgage Hub reduces the time between application and offer, providing a decision in principle (DIP) in 20 seconds.
“we are aligned in our ambitions to facilitate digital transformation among financial institutions”
Melanie Spencer, sales and growth lead at Target Group, said: “In today’s climate, it has never been so important for lenders to be able to make informed decisions, and for the good of the entire mortgage process, to make those decisions quickly.
“Having Provenir behind the scenes of Mortgage Hub to help power decision making certainly helps to achieve this, all the while improving the experience for customers, brokers and all parties in the mortgage journey.
“It is great to partner with Provenir for Mortgage Hub, given that we are aligned in our ambitions to facilitate digital transformation among financial institutions. With its clear capabilities and end-to-end approach, the Provenir platform supercharges our state-of-the-art Mortgage Hub platform.”
“This integration allows institutions to power decisioning innovation across the full customer lifecycle for operational efficiency and improved customer experience”
Mark Collingwood, vice president, sales, Europe at Provenir, added: “Provenir is very proud to partner with Target and Mortgage Hub, supporting the continued digitalisation of the mortgage process with intelligent decisioning.
“This integration allows institutions to power decisioning innovation across the full customer lifecycle for operational efficiency and improved customer experience. This is a shared ethos between Provenir and Target, and the driving force behind both our platforms.”
