Sikoia, the automated customer verification provider, has formed a technology partnership with Yavia, the digital platform designed to simplify how brokers manage mortgage and protection cases.

The move links Yavia’s customer-facing app with Sikoia’s AI-driven document processing engine to deliver a faster and more accurate onboarding experience for advisers and their clients.

The integration brings intelligent document collection into the front of the process, allowing clients to upload documents once through a guided interface. Key data is extracted and validated automatically, reducing the back-and-forth that often delays applications.

Sikoia’s technology now sits within Yavia’s initial onboarding stage, ensuring information is captured correctly at the moment it is provided. This removes rework, reduces common mistakes, and frees advisers to devote more time to personalised guidance.

IMPROVED FINANCIAL TRANSPARENCY

The partnership will also give clients secure mobile access to real-time expenditure data, alongside a complimentary budget planner within the adviser-facing tool. This provides a clearer early view of affordability and protection gaps, supporting stronger consumer duty outcomes and more tailored recommendations.

Marney Magee, managing director of Magee Mortgage Solutions, welcomed the collaboration. She said: “I am incredibly excited about this partnership and the benefits and efficiencies it will give my business.

“Scanning bank statements, and other documents as well as completing a budget planner are extremely important parts of our job, but they are also very time-consuming.

“Having Sikoia provide this quickly will help us do more business and build closer relationships with our clients as we can give provide that detail to them when they need it in their new app.”

Yavia’s customer journey sits at the front of the broker workflow, meaning this is the first time Sikoia’s document processing has been deployed before the mortgage CRM stage.

RAISING DATA STANDARDS

Alexis Rog, founder and chief executive of Sikoia, said: “YAVIA has created a genuinely customer-first experience, and it’s exciting to see our technology powering that journey.

“Embedding our document processing at the very start gives brokers cleaner data from day one, shortens case handling times and makes the whole process easier for customers applying for mortgages or loans.”

Joanne Cole, founder of Yavia, added: “Partnering with Sikoia gives advisers cleaner data, fewer touchpoints, and a far more efficient case journey from the very first interaction.

“By capturing documents and expenditure information upfront, advisers gain immediate visibility of a client’s financial position including monthly spending.

“It also gives a clear overview of the protection premiums clients are already paying, helping build a full and accurate picture of their needs.”

She added that clients benefit from simple mobile access and a clear view of their finances, while advisers avoid rework and receive higher-quality information.

Sikoia is already integrated with major mortgage networks and software providers, and both firms view the partnership as a platform for broader adoption across mortgage and protection advice.