Shawbrook unveils digital application process

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Shawbrook Bank Commercial Mortgages has launched a new digital application service – E-AIP – for its residential investment products.

The lender claims it allows brokers to produce a hard credit backed IMO online within 15 minutes.

The new application function sits within the existing ‘E-quote’ section of the commercial divisions online platform ‘Broker Hub’ and features as an extension of the initial quotation process. The service is available to all Shawbrook Broker Partners.

Karen Bennett, sales and marketing director of commercial mortgages at Shawbrook, said: “We are very excited about the launch of the E-AIP function. It brings to fruition months of system design and implementation to improve the application journey, making the process clean, quick and easy for brokers and their clients.

“With less duplication, smarter system logic and an end result brokers can rely on, we believe the E-AIP function will make a huge difference to our business partners’ ability to service their residential investment clients.

“Whilst this latest improvement removes much of the manual element of the application process, our expert teams remain at the end of the phone to support. We are a business built on personal relationships and our technological improvements will always work in tandem with this core business feature.”

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