Shawbrook Bank has issued an offer on a second charge mortgage in 24 hours.

Fluent Money approached Shawbrook with a client based in Scotland looking to consolidate existing debt to lower their monthly payments, and also raise funds for some much-needed renovations on their home. Shawbrook had only just lifted a temporary lending restriction in Scotland that was put in place following the closure of the application record by the Scottish Land Registry, but business resumed in support of both broker and client.

The case qualified for AVM (Automatic Valuation Model) and was “comprehensively” packaged by the broker. This meant that despite the many hurdles currently faced by the lending environment, Shawbrook could proceed quickly with this case and just 24 hours later, the case was offered.

Any remaining needs were dealt with by the underwriters and case managers at Shawbrook, and the case completed shortly after.

The client was able to successfully consolidate their debt, reducing their monthly outgoings by £283 and can now begin work on their home improvements.

Claire Davies, head of secured case management at Fluent Money, said: “I have found Shawbrook to be incredibly supportive and efficient, particularly during this turbulent time. The customer journey is fantastic, criteria clear and concise and nothing is ever too much trouble. Shawbrook are an absolute pleasure to deal with.”

Gavin Seaholme, head of sales at Shawbrook Bank, added: “This case has demonstrated how we are navigating the current obstacles in the lending market to ensure we continue to be the safe pair of hands that our brokers need us to be. This one day offer is a testament to both the hard work from the Shawbrook team, and the excellent packaging by Fluent Money.”