Shawbrook Bank has promoted Emma Cox and Paula Purdy to senior relationship managers.

The pair will mentor staff within their allocated regions to maintain service levels. They will also be taking responsibility for broker and introducer relationships and the quantity and quality of business produced by broker partners.

They will also support the wider sales and marketing strategy for the commercial lending division.

Karen Bennett, head of sales and marketing, commercial mortgages at Shawbrook Bank, said: “These greatly deserved promotions will support the commercial lending team as we continue to expand our share of the commercial mortgage market.

“Brokers sit at the heart of our business and both Paula and Emma are totally focussed on building quality partnerships with them. The relationships they build with both brokers and team members alike set them apart and we know that their passion and commitment to our partners will be pivotal as we undertake rapid growth this year.”

Cox said: “My priority will be to ensure that all my brokers feel the benefit from my new responsibilities as well as the day to day support I can offer in the field.

“With the advantage of working alongside 2 BDM’s, plus the exceptional support of our internal teams, I’m looking forward to building stronger relationships with all of our brokers which I’m sure will make for a successful 2013 for all.”

Purdy added: “Introducers are at the heart of everything we do at Shawbrook and this position will allow me to further develop some excellent existing relationships as well as assisting with new. I have an excellent support team within Shawbrook and I am excited to see our business grow in 2013.”