Pure Retirement’s loan servicing portfolio surpasses £2bn

Published on

Pure Retirement has reported continued growth of its loan portfolio, with the total value of its serviced loans now exceeding £2bn for the first time.

This is due to an increase in both its own customers and the number of firms it now services back books on behalf of.

This represents a year-on-year doubling from the landmark £1bn reached almost exactly a year ago.

The growth in value of loans serviced has been mirrored by a near-threefold expansion of Pure’s customer account servicing team from nine members last year to 26 at present.

Suzanne Latimer (pictured), Pure Retirement’s head of service delivery, said: “In a sector that’s becoming increasingly competitive being able to offer market-leading service standards is not only a key differentiator from our competitors, but also a point of pride.

“It’s a privilege to be heading a team that’s consistently demonstrating its dedication to providing exceptional service to our customers, and the recent expansion of our portfolio underlines the degree to which we’re trusted by the wider financial sector, and also validates our approach.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

Buyers gain leverage as surge in listings softens UK house price growth

The UK housing market is entering a more price-sensitive phase as a growing supply...

FCA announces “once-in-a-generation” advice reforms to tackle UK’s financial guidance gap

Millions more consumers could benefit from help with their pensions and investments under sweeping...

HSBC UK streamlines product switch process for brokers

HSBC UK has announced a series of enhancements to its Product Switch application process...

Santander supports new build buyers with revised lending criteria

Santander UK has updated its affordability calculations for new build homes which should allow...

IMLA: 3.5 million still locked out of market

The number of would-be homeowners in the UK still waiting to enter the property...

Latest opinions

How product transfers can help landlords and brokers in a challenging market

In an ever-changing buy-to-let market, the task of managing a property portfolio becomes increasingly...

Finding the ‘yes’ on finance for trading businesses

Pressure on UK trading businesses continues to mount, driven by rising costs, tight cash...

Bridging finance for refurbishment – is it light, medium or heavy?

Not all refurbishment projects are created equal. The type of works being undertaken will...

Complaints: A pain that you can handle

One of the biggest problems an adviser can face is a complaint. And those...

Other news

Buyers gain leverage as surge in listings softens UK house price growth

The UK housing market is entering a more price-sensitive phase as a growing supply...

FCA announces “once-in-a-generation” advice reforms to tackle UK’s financial guidance gap

Millions more consumers could benefit from help with their pensions and investments under sweeping...

HSBC UK streamlines product switch process for brokers

HSBC UK has announced a series of enhancements to its Product Switch application process...