Pepper Money has promoted Nicholas East to business development manager in its second charge mortgages division, recognising his eight years of service and progression through a series of senior operational roles at the lender.
East (pictured) joined Pepper Money in 2018 as a broker account manager before moving into management positions across operations and completions.
The firm said his combination of technical expertise, knowledge of broker needs and commitment to customer outcomes made him a strong fit for the new role.
Ryan McGrath, sales director – second charge, said East’s appointment came at a pivotal time for the market. “Nick’s progression within the business has been impressive and we’re pleased to see him take on an exciting new role within the second charge team,” he said.
“His promotion comes at a time when the market is showing strong signs of growth, with more homeowners exploring how secured loans can help them to access the capital they need.
“Strengthening our team now ensures we’re well positioned to support brokers with the high-quality expertise and service they expect from Pepper Money. Nick’s operational knowledge and commitment to delivering good outcomes will be a real asset as we look to the future.”
East said he was looking forward to stepping into a field-based role within the secured loans team. “After eight years at Pepper, I’ve had the chance to work across different areas of the business and gain a solid understanding of how we deliver value to both brokers and customers,” he said.
“It’s been a rewarding journey and I’m looking forward to stepping into a field-based role within the secured loans team to support more brokers. With demand for homeowner loans continuing to grow, this is a key moment for the business and I’m looking forward to contributing to the next phase of developing our proposition to help our broker partners find the right solutions for customers.”
The promotion, Pepper said, reflected its strategy of developing talent from within and ensuring brokers receive consistent support in the growing second charge market.
