Openwork unveils adviser support programme

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Openwork is introducing a number of initiatives designed to support mortgage advisers as they look to adapt to tighter credit conditions, regulatory intervention and greater lender scrutiny of business submission quality.

It has produced a series of videos, with lender contributions, to demonstrate the ways in which mortgage cases can be safely and rapidly sourced and processed.

The videos, available now, includes segments from David Finlay, managing director, intermediary business, of Barclays Woolwich, Adrian Whittaker, key accounts director at Abbey for Intermediaries, and Peter Curran, director of strategic partnerships at Lloyds Banking Group.

Available on Openwork’s internal portal, the video advises on each lender’s changing requirements for quality as well as guidance on how advisers can avoid falling foul of fraud.

Openwork is also hosting a series of mortgage, protection and general insurance road shows across the UK to underline recent and upcoming developments and to demonstrate how intermediaries can ensure they are up to speed with the latest quality guidelines. The events, which conclude in Belfast on Monday 22 October, are expected to be attended by more than 500 advisers.

“In recent times the mortgage world has been severely impacted by the credit crunch, the resulting shortage of funding and ever tighter regulation, including the Mortgage Market Review and the FSA’s thematic review on fraud,” explained Paul Shearman, mortgage, protection and general insurance proposition director.

“In the face of these challenges, we are committed to doing all we can to help advisers remain both successful and safe when writing mortgage business, and we are pleased to work with all of our lenders to ensure that continues to be the case in this ever-evolving market.”

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