Crystal Mortgages has appointed Philip Charlwood to the newly created position of commercial completions manager.

Charlwood will be primarily responsible for liaising with brokers, clients and solicitors to ensure efficient conversion of pipeline cases at legal stage. In addition he will handle the processing and assessment of documentation submitted in support of mortgage applications.

The Wallsall-based firm said the move designed to further streamline the application process from enquiry to drawdown.

Joe Breeden, managing director at Crystal Mortgages, said: “One of the most frustrating aspects for applicants when applying for commercial lending is to get through to the legal stage and see the process collapse for reasons outside of their control.

“The appointment of Philip will ensure that this process becomes a far clearer, more defined stage whereby a BVC trained professional is handling and chasing every aspect. Very few firms offer this as a value-added service, and we realise it is critical to seeing more business through to completion.”