Caroline Barrett has joined the Monmouthshire Building Society as a business development manager (BDM).

Her main role is to support the society’s intermediary team and build stronger relationships with existing and new broker firms.

Barrett (pictured) has been tasked with attracting quality volume business that meets the Newport-based mutual’s lending strategy in its mission to be the first choice lender for people in the Society’s lending areas.

She has spent the last 15 years as a BDM for Principality, covering South and West Wales and key accounts such as London & Country and Intrinsic.

Before joining Principality, she began her career with Halifax, working in various roles in the retail banking industry. Later, she joined the management team on the intermediary desk for several years before moving to Legal and General Bank as a training manager for 18 months.

Barrett said: “Monmouthshire Building Society is undergoing an exciting transformation at the moment, with a restructure having taken place and a very clearly defined plan to take the Society forward with a range of competitive and niche mortgage products.

“I’m looking forward to working solidly on enhancing the service we deliver to brokers, ensuring the Monmouthshire brand is synonymous with exceptional products and service expertise that reflect the needs of our valued brokers and their client bases.

“I’m incredibly excited about this new challenge and the opportunity to help even more people make their home buying dreams come true, which is just as satisfying to me today as it was when I first began my career.”