NatWest Intermediary Solutions has appointed three new phone-based business development managers (BDMs).

Phillipa Healey has 23 years’ financial services experience gained with several product providers. Most recently, she worked for Halifax in a number of advisory positions and managed a regional team of M&S Bank.

Lorraine Howard joins the intermediary business from NatWest’s retail arm where she was a mortgage adviser at a branch. Prior to her banking career she spent 18 years in the food and beverage industry managing a number of restaurants in the East of England.

Kerry Wright comes to NatWest from Norwich & Peterborough where she has been a mortgage adviser for the last two years at branches in North Norfolk after holding a number of customer-facing positions.

All three BDMs are CeMAP qualified.

“I am really pleased to start, what is promising to be, a very busy 2015 with the appointments of more talented individuals to work with the nation’s mortgage brokers,” said Mark Bullard, head of sales, NatWest Intermediary Solutions.

“Our BDMs have a long-held reputation for being dedicated to the cause, proactive and knowledgeable and it’s these qualities that Phillipa, Lorraine and Kerry possess. We know from the feedback we get from brokers just how much they value a good BDM. This further bolstering of our BDM support underlines our commitment to the intermediary market; in fact we have increased the number of BDMs we employ by 30% in the last 12 months.”