NatWest Intermediary Solutions has appointed six new business development managers (BDMs).

Four will be joining as phone-based BDMs and two as field-based. They will be beginning their new roles in the next few weeks.

The four new recruits to the phone-based BDM team are Catherine Mattam, Tom Southwell, Cheryl Jones and Hannah Buckenham.

Mattam (pictured) joins with three years’ experience working in the LiveTALK broker instant messaging team. She has been with NatWest for eight years previously working as a business partnership representative providing phone-based support to brokers.

Southwell has seven years banking experience having spent five years working for The One account – the current account mortgage brand – and the last 16 months with NatWest’s Business Banking operation.

Jones joins with over 30 years’ experience in financial services having held roles with Barclays, Halifax, Santander and Marks & Spencer. She has spent the last 18 months as a customer adviser with NatWest.

Buckenham has been working for the last two years as a protection consultant with NatWest’s retail arm, providing advice direct to customers.

The two new field BDMs are James Chutter and Gerard Mills. Chutter will be working with a panel of intermediaries in the South-West and Wales including Bristol, Gloucester, Cardiff and Chepstow. He has worked in financial services for the last 10 years most recently for NatWest Private Banking where he advised on large complex mortgages for high net worth clients.

Mills will be operating in Central London. He joins NatWest from the Sheriffs Office where he was responsible for developing the commercial land and property department. Earlier in his career he spent six years as an estate agency-based financial adviser before moving on to positions in field sales with MGM Assurance, Home of Choice and Homeloan Partnership.

Mark Bullard, head of sales for NatWest Intermediary Solutions, said: “I am delighted that we have been able to add six more talented BDMs to our team. Being on the frontline, our award-winning BDMs have established a reputation for being proactive, knowledgeable and helpful. We regularly engage with intermediaries to get their feedback on our service and our BDMs are consistently singled out for the excellent level of support they provide.

“We are committed to maintaining a first class service and have invested further this year in our LiveTALK instant messaging platform and the creation of a BDM support team to help free up our BDMs so that they can spend more time with each individual broker they deal with. I am sure that our latest BDM recruits will make a huge impact with their panels and continue to build our reputation as a key mainstream intermediary mortgage lender.”