The Ministry of Justice (MoJ) has suspended the authorisation of claims management firm Cartel Client Review Ltd.
The claims management regulator confirmed that it was <a href="https://mortgagesoup.co.uk/story.php?id=17730">investigating the North West-based firm</a> on 1 March. As a result of this investigation, it has suspended the authorisation of Cartel Client Review Ltd, with effect from today (18 March 2010). This means that the firm will no longer be able to carry out any claims management services.
The MoJ regulates claims management companies by enforcing the Compensation Act 2006 and underlying legislation. Enforcement action is taken against businesses which fail to comply with the conduct rules. A range of informal and formal actions are available including warnings, undertakings and ultimately the suspension or cancellation of a business’s authorisation to trade in claims services.
It says that removing a business’s authorisation is a serious matter which can only be taken after careful consideration of all the evidence and the consequences for clients of such action.
In a statement the MoJ said that, as with any suspended business, it would be monitoring the situation and considering next steps that may be appropriate.
It added: “If you are a customer of CCR your agreement with them