MHBS appoints head of strategic planning and customer proposition

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Market Harborough Building Society (MHBS) has named Andy Taylor as its head of strategic planning and customer proposition.

This new role has been created to support the society’s growth plans.

Leading the mortgage and savings product and proposition teams, Taylor (pictured) will identify opportunities in the market and develop new products and initiatives that meet customer needs now and in the future. He will ensure the

Taylor was previously at Nottingham Building Society and has experience in senior propositions, analytics and research roles.

He said: “Market Harborough Building Society is enjoying phenomenal success. I’m excited to be joining an award-winning organisation with big plans and bold aspirations.

“As a lender, the Society is committed to acting on broker feedback and doing what’s right for both them and their clients and I’m looking forward to helping the team develop an even deeper understanding of this and the opportunities that lie ahead.”

Iain Kirkpatrick, chief executive of Market Harborough Building Society, added: “Andy has a proven track record of using data and analytics to inform actionable strategies for product and proposition development.

“His skills and expertise will be a welcome addition to our team as we continue to innovate and grow whilst keeping brokers and customers central to our plans.”

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