Masthaven Bank has announced the promotion of Michaela McQueen to senior lending operations manager.

In her new role, McQueen (pictured) will develop the lending operations teams within Masthaven Bank, supporting the delivery of the bank’s lending across its long and short-term product ranges.

She will report to Shelley Connelly, Masthaven’s recently promoted director of lending and credit operations, and will bring to the role extensive experience in underwriting, broker and change management.

Massthavne said that McQueen’s promotion is “further proof of the bank’s ongoing commitment to supporting brokers and their customers”.

Connelly added: “At Masthaven we’re always investing in our people so that we can provide the best possible service to our intermediary partners. We’re constantly looking for any ways to improve how we operate as a bank and everyone across all our teams is dedicated to this process.

“I’m excited to work with Michaela in her new role and I know she will bring a wealth of enthusiasm and practical experience to the job.”