Major increase in online debt counselling enquiries

Published on

Consumer Credit Counselling Service (CCCS) has reported a significant rise in the number of people counselled online for their debt problems.

The national debt charity said that 8,591 people used its online counselling tool CCCS Debt Remedy in January this year. This is twice the number of people counselled online during the previous month and a higher number than any month in 2010.

With 65,825 people completing counselling through CCCS Debt Remedy last year, the charity predicts a dramatic rise in 2011. It says this will be due to increasing demands on household budgets such as inflation and tax changes combined with the limitless capacity that CCCS Debt Remedy offers.

CCCS is concerned that uncertainty about continued public funding for free debt advice will lead many struggling debtors to seek help from fee-charging debt advice organisations. It stresses that the capacity of CCCS Debt Remedy along with continued support from the credit industry, will allow it to provide free debt advice for whoever needs it.

Delroy Corinaldi, CCCS external affairs director, said: “The next year will be very difficult for many people and I am concerned that those struggling with debt will end up being charged for debt advice because they are unaware that free advice and support is available.

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

Generation X faces retirement squeeze with smaller pensions than parents

Generation X risks becoming the first cohort to retire with less financial security than...

Leasehold reforms stall as sector warns of ‘real-world consequences’

The government is under mounting pressure to accelerate leasehold reform as the body representing...

Zoopla warns cost pressures mean housing targets are at risk

The government’s flagship target to deliver 1.5m new homes over the next five years...

UTB cuts bridging loan minimum and lowers regulated rates

United Trust Bank has unveiled a package of bridging loan changes aimed at making...

More2life urges FCA to act on later life mortgage barriers

More2life has welcomed the Financial Conduct Authority’s recognition of later life lending as a...

Latest publication

Other news

Generation X faces retirement squeeze with smaller pensions than parents

Generation X risks becoming the first cohort to retire with less financial security than...

Leasehold reforms stall as sector warns of ‘real-world consequences’

The government is under mounting pressure to accelerate leasehold reform as the body representing...

Zoopla warns cost pressures mean housing targets are at risk

The government’s flagship target to deliver 1.5m new homes over the next five years...