Lloyds Banking Group has appointed Frances Cassidy to the role of head of strategic & technology partnerships, as the banking giant continues to strengthen its leadership in the intermediary mortgage sector.
Cassidy (main picture), who will join in the summer, brings two decades of experience in financial services, most recently serving as head of mortgage intermediary partnerships at Barclays.
During her time there, she led national account strategies and oversaw teams across both the Barclays and Kensington brands.
Her appointment comes after the departure of Claire Cherrington in March. She will report to Esther Dijkstra, managing director, intermediaries.
GROWTH AND INNOVATION

Dijkstra said: “I am delighted to announce Frances’s appointment and wish her a warm welcome to Lloyds Banking Group.
“Frances brings many years of intermediary industry knowledge which will further strengthen my leadership team and help us innovate and grow for the future.”
STRATEGIC GROWTH
Cassidy began her career at Chelsea Building Society before holding senior roles at Principality Building Society, Countrywide and Kensington Mortgages.
Her remit at Lloyds will include oversight of strategic and technology partnerships aimed at improving the experience for both customers and brokers.
Cassidy said: “I am thrilled to be joining Lloyds Banking Group and to be part of a company with such a strong commitment to the UK housing market.
“It’s an exciting opportunity to drive innovation and collaborate with our strategic partners to deliver exceptional experiences for our mortgage customers and intermediaries.
“To be joining such an experienced and respected team is a privilege, and I look forward to contributing to the Group’s ambitious vision for the future.”