LMS, the conveyancing services provider, has announced that Leeds Building Society has launched with Secure Link to enhance its conveyancing process for both purchase and remortgage transactions.

Leeds Building Society says it will drive efficiency in its communications with law firms for each transaction and improve its own processing of cases following the adoption of the technology.

According to LMS, Secure Link reduces-post offer queries into lender administrative teams by up to 70%, meaning only complex queries need to be dealt with. Using Secure Link reduces administrative burdens and eliminates the risk of phishing queries as user details are validated, while contributing to a more streamlined experience for all stakeholders, the firm claims.

Leeds Building Society is building on its existing partnership with LMS following its successful initial adoption of the Redemption Statement service, which allows law firms to request redemption statements quickly and securely through the original Secure Link portal.

Suzanne O’Connor, chief relationship officer at LMS, said: “We are committed to driving innovation and efficiency, ensuring that our products produce tangible operational benefits for our lender partners at the same time as reducing the risk of fraud within
transactions.

“Our Secure Link portal allows queries to be raised in a streamlined and efficient way, whilst negating the risk that can be associated with emailed queries. Leeds Building Society’s adoption of the Secure Link portal is another positive step in our ongoing collaborative effort towards driving automation and efficiencies.”

Yvonne Langley-Brook, head of lending at Leeds Building Society, added: “Launching with the Redemption Statement service was a pivotal moment for us and there’s no doubt in our minds that LMS is passionate about its mission to drive efficiency and work with the industry to establish true digital conveyancing.

“Adopting Secure Link was a natural next step for us as we look to continue to streamline our own processes and reduce the administrative burden, as well as ensuring that communication with our panel of law firms is secure. We’re looking forward to seeing the positive impact this will have for all stakeholders.”