Landmark Information Group has launched a new platform designed to tackle one of the biggest causes of delay in property transactions – the proliferation of additional enquiries during conveyancing.

The Contract Pack Vault provides a secure digital system for seller’s conveyancers to compile and share standardised contract packs with their counterparts acting for the buyer.

By automating document validation and ensuring completeness, the platform aims to remove the need for weeks of back-and-forth correspondence caused by missing or inaccurate information.

Data from Landmark shows that the average time taken from enquiries being raised to replies received has doubled in less than two decades, from 26 days in 2007 to 52 days in 2024. The company hopes the new technology will help reverse that trend.

The system uses artificial intelligence to scan uploaded documents for quality and comprehensiveness before they are shared with other stakeholders in a transaction.

Rob Gurney, managing director of Ochresoft, part of Landmark Information Group, said: “The launch of Contract Pack Vault marks a significant step forward in streamlining the property transaction process.

“Further strengthening Landmark Connect, our series of digital hubs, this new solution expands our vision to improve collaboration within the market.

“Our research shows that 61% of conveyancers believe that earlier data insights will reduce the number of enquiries. By harnessing new technology to improve the quality of property data shared, we are not just reducing delays – we’re helping to future-proof the way conveyancers work, enabling faster and smarter decision making through every step of the process.”

The initiative aligns with Project 28, a new industry charter aimed at making property transactions faster and more certain. Landmark said the launch of the tool represents tangible progress towards those commitments.