Landbay has carried out research to find out what landlords think of the proposal in the Renters Reform Bill for a Private Rented Sector Ombudsman.

The scheme, which all landlords will be legally required to join, is to ensure disputes between private renters and landlords are settled impartially, quickly, at a low cost and without going to court.

48% of landlords surveyed were unsure whether the Ombudsman was a good idea and would like more information about it. Meanwhile, 42% agreed the Ombudsman was a good idea and 10% were against it.

Those landlords who were supportive of an Ombudsman scheme were keen to point out that it must be impartial and would welcome timely resolution of disputes rather than lengthy court cases.

Against the creation of a Private Rented Sector Ombudsman were the views that it would always side with the tenant and it was just a money-making scheme.

Responses from those who were unsure included questioning whether an Ombudsman would speed up resolving disputes. Respondents noted that government-run departments are very slow and adding another layer could worsen things.

The Renters Reform Bill had its first reading in the House of Commons in May but is not expected to pass into law until 2024 or even 2025.

Paul Brett, managing director, intermediaries, at Landbay, said: “Our survey found uncertainty around the idea of a Private Rented Sector Ombudsman. On the positive side, it would be good if disputes could be quickly resolved without having to go to court, but there is some scepticism as to how quick this would be. It appears that more information is needed before such as scheme is created.”