Just Mortgages switches CRM provider

Published on

Just Mortgages is moving to the Smartr365 platform for its CRM and back office systems.

The mortgage brokerage is moving to Smartr365 in order to streamline operations and improve its customer service through technology.

The Smartr365 Fact Find tool empowers customers to complete their own Fact Find, while verifying their ID, address, and income using Experian services integrated within the Smartr365 ‘Homebuyer’ app.

The Smartr365 platform includes direct-to-lender API integrations covering 65% of the mortgage market, including Barclays, Halifax, Nationwide and more.

John Phillips (pictured), CEO of Just Mortgages and Spicerhaart, said: “With over 650 brokers in Just Mortgages now, our needs have changed significantly – and with it our requirements for our CRM and back-office system. With Smartr365, Just Mortgages gains access to a suite of services tailored to streamline our operations and elevate the customer experience.

“The platform’s seamless integration with leading lenders and comprehensive workflow automation aligns perfectly with our commitment to excellence in mortgage advisory services and sits well alongside our dedication to protection, wealth and general insurance advice.”

Conor Murphy, CEO of Smartr365, added: “Just Mortgages is a highly impressive company that has a track record of growing more rapidly than almost any other mortgage broker in the country over the past seven years – and doing so while also keeping standards high.

“The Smartr365 system will help enable Just Mortgages to continue that growth trajectory.  It will help to save Just Mortgages brokers’ time, increase efficiency while also making their lives easier. Our partnership underscores our shared commitment to innovation and excellence in mortgage advisory services, ultimately benefiting customers through enhanced efficiency and convenience.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

IMLA: 3.5 million still locked out of market

The number of would-be homeowners in the UK still waiting to enter the property...

Coventry for intermediaries lowers BTL and residential rates

Coventry for intermediaries has announced rate reductions of up to 10 basis points across...

Property transactions rebound in May after SDTL-related lull

Property transactions across the UK rose sharply in May following a subdued April, as...

The Leeds eases affordability rules

Leeds Building Society is reducing the stress rates it applies when assessing mortgage affordability,...

HSBC Life (UK) expands adviser support for protection market

HSBC Life (UK) is looking to strengthen its position in the UK protection market...

Latest opinions

How product transfers can help landlords and brokers in a challenging market

In an ever-changing buy-to-let market, the task of managing a property portfolio becomes increasingly...

Finding the ‘yes’ on finance for trading businesses

Pressure on UK trading businesses continues to mount, driven by rising costs, tight cash...

Bridging finance for refurbishment – is it light, medium or heavy?

Not all refurbishment projects are created equal. The type of works being undertaken will...

Complaints: A pain that you can handle

One of the biggest problems an adviser can face is a complaint. And those...

Other news

IMLA: 3.5 million still locked out of market

The number of would-be homeowners in the UK still waiting to enter the property...

Coventry for intermediaries lowers BTL and residential rates

Coventry for intermediaries has announced rate reductions of up to 10 basis points across...

Property transactions rebound in May after SDTL-related lull

Property transactions across the UK rose sharply in May following a subdued April, as...