“Hugely disappointing” govt decision over pensions cold-calling

Published on

The government has decided not to legislate to ban pensions cold-calling.

Peta Buscombe, Conservative member of the House of Lords and parliamentary under-secretary of state for work and pensions told the chamber that the Financial Guidance bill would not contain a move to outlaw cold-calling.

She said: “We do not propose to include a cold-calling ban in the Bill at this time.”

Kate Smith, head of pensions at Aegon, said: “It is hugely disappointing to see the government shy away from tackling an issue that has a disproportional impact on the most vulnerable in society. There is a certain irony too that this has been revealed during National Scams Awareness Month.

“Scammers are becoming more sophisticated and always finding new ways to target people’s money, but tackling the prevalence of cold-calling is a simple step that could stamp out a lot of scammers’ underhanded tactics. With such widespread support for a cold calling ban it’s a shame it is not featured in the bill. The industry must continue to put pressure on the government to ensure that legislation is brought back to the House in good time and not simply kicked into the long grass.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

1 COMMENT

  1. The answer is to strongly regulate the conditions & provisions that a pension company can offer. Reducing legitimate pension advisors ability to communicate with the public is totally counterproductive. The FCA’s (previously FSA) earlier intervention into reducing remuneration to financial advisors has resulted in many 1,000’s of people not having either the life assurance or the pensions they really need because people do not buy these products unless sold to. They forget about them. And the amount of time & paperwork required now makes it non viable for financial advisors to deal with the average earner. So leave the public to get legitimate & professional advice for genuine products that are carefully monitored and passed by the FCA.
    And I am not involved in the life & pensions industry.

Comments are closed.

Latest articles

FCA and ICO tell firms GDPR is no excuse for failing vulnerable customers

A joint statement from the Financial Conduct Authority and the Information Commissioner’s Office has...

Together adds nCino Banking Advisor to lending operations

Together has adopted nCino Banking Advisor as it looks to improve efficiency in processing...

e4 Strategic unveils panel management platform for conveyancers and lenders

e4 Strategic has launched a new panel management platform aimed at helping lenders oversee...

LHV Bank begins AI customer service trial with Gradient Labs

LHV Bank is testing whether agentic artificial intelligence can help its retail customer service...

Rate rises squeeze demand as brokers lean on ‘needs-based’ borrowers

Rising mortgage costs driven by global uncertainty are beginning to weigh on borrower demand...

Latest publication

Other news

FCA and ICO tell firms GDPR is no excuse for failing vulnerable customers

A joint statement from the Financial Conduct Authority and the Information Commissioner’s Office has...

Together adds nCino Banking Advisor to lending operations

Together has adopted nCino Banking Advisor as it looks to improve efficiency in processing...

e4 Strategic unveils panel management platform for conveyancers and lenders

e4 Strategic has launched a new panel management platform aimed at helping lenders oversee...