Hampshire Trust Bank has completed a £6.5 million refinance on a 63-unit multi-unit freehold block, just 36 hours after issuing the formal mortgage offer.
The transaction, introduced by broker Empire Global, involved a high-value residential asset in what has been described as a high-demand urban location.
The client, an experienced portfolio landlord, sought a lender that could work quickly while offering a facility structured around a broader refinancing strategy. The property was independently valued at £8.75 million.
The deal was led by Annie Crust, Denis Arefvev and Alysha Jorgensen at Hampshire Trust Bank, with legal support provided by Helen Johnston of Arch Law. The lender worked closely with all parties to meet a hard completion deadline, tailoring pricing to reflect the complexity of the case and ensuring legal processes ran concurrently with credit and underwriting.
Matt Davies, director at Empire Global, said the refinance required urgency and precision: “This was a substantial refinance involving a high-value asset, a defined deadline and a clear client outcome.
“HTB approached the deal with urgency and intent, taking time to understand the wider objectives and keeping the process moving at every stage.
“The ability to complete a transaction of this scale within 36 hours of offer reflects the level of experience and commitment across the HTB team.
“From our perspective, it was an excellent example of what a lender–broker partnership can achieve when everyone is aligned.”
Annie Crust (pictured), regional account manager at HTB, said that coordination and momentum were key. “The scale, complexity and timeframe meant this deal needed focus and coordination from the outset. Denis Arefvev and Alysha Jorgensen were instrumental in progressing the offer quickly, and Helen at Arch Law kept the legal work running smoothly.
“The broker was fully engaged from day one, and that level of shared momentum across all parties is what made the outcome possible.”
Andrea Glasgow, sales director for specialist mortgages and bridging finance at HTB, said the deal demonstrated the lender’s strengths in complex, time-sensitive cases. “The client needed a facility that was structured around their portfolio, with the flexibility to move at pace.
“We were able to bring all the right people together quickly and deliver with clarity. It’s not just about speed; it’s about being deliberate and dependable in how we respond to time-sensitive opportunities.
“We’re proud to support brokers and clients with complex cases like this, and it’s another strong example of the value our team brings to the table.”
