HomeLet has improved its proposition for lettings agents, enhancing its Premier membership benefits and launching a new PremierPlus membership package.
HomeLet Advantage, a new lifestyle discount scheme is included in both packages and gives Premier customers and their employees’ access to exclusive discounts of up to 40% off thousands of products and services including televisions, DVDs and holidays. Similar schemes have already shown that improved staff benefits can increase both staff morale and productivity.
Premier and PremierPlus customers will also receive discounted Professional Indemnity Insurance, zero excess on the first claim for Professional Indemnity insurance and ‘competitive’ rates of commission on new business and renewals from HomeLet, along with discounted NALS membership.
A benefit exclusively for PremierPlus customers is unlimited access to Vizzihome, a website that collates and analyses lettings information from all property portals across the whole of the UK. Letting agents using Vizzihome can view the performance of their offices not just against their targets or last year’s figures but also against their competitors and particular opportunities within their postcodes.
PremierPlus customers also receive free legal advice through a 24 hour helpline. They also have unlimited access to a comprehensive online law guide and document library.
HomeLet’s managing director John Boyle said: “We’re always striving to improve our products and services and deliver an exceptional level of service to our network of professional letting agents. In January 2009 we commissioned an independent customer satisfaction survey and responded accordingly by reinvigorating our products and processes.