Gen H Legal, Gen H’s independent conveyancer, has introduced a fixed fee guarantee for failed transactions.

Clients are now given the option at the start of their transaction to pay an additional £175+VAT. If they use this fixed fee guarantee and their transaction goes abortive, they won’t have to pay anything extra for legal fees.

Without the fixed fee guarantee, the client is liable for a cancellation rate, which is a percentage of the total legal fee based on how far their transaction had reached.

The client will still have to pay for any disbursements incurred on top of the fixed fee guarantee.

Rebecca de Andrade, head of legal practice at Gen H Legal, said: “Conveyancing is a necessary part of any property transaction, but it can be costly and feel opaque for clients; the sheer investment required can leave people on edge. The failed transaction fixed fee guarantee is designed to ease some of these worries.

“We’ll always do everything we can to help our clients complete as quickly as possible – but in the event that something goes sideways, this guarantee could help.”