Gateway Surveyors is celebrating its 20th anniversary this month, marking two decades of growth as one of the UK’s key providers of residential surveys, valuations and panel management solutions.
The firm, which launched in 2005, has built a reputation for combining technical expertise with a strong client focus, adapting to changing market conditions while investing in innovation, training and sustainability.
Pete Hughes (pictured), chief executive of Gateway Surveyors, said: “Reaching our 20th anniversary is a proud moment for everyone at Gateway. As someone’s who’s been at the helm of the business since day one, I know our success has been driven by our people — their technical knowledge, their integrity, and their unwavering commitment to putting clients first.
“Whether navigating the challenges of the financial crisis, the pandemic, or today’s evolving property landscape, we have remained agile, resilient, and focused on the future.
“From pioneering new technologies and ideas – including our groundbreaking zero contact valuation service in 2020 – to enhancing client communication and education, Gateway has continually adapted to meet changing needs while staying true to our core values.
“As the market has shifted, our investment in training, sustainability, and digital innovation has ensured we have remained not only relevant, but ahead of the curve.”
The firm plans a series of internal events and client engagement initiatives over the next 12 months to mark the milestone, celebrating the people and partnerships that have supported its growth.
Diane Mitchell, credit director of Fleet Mortgages, a long-standing partner of Gateway, said: “Since becoming Fleet’s panel manager in 2020, Gateway has proven to be a highly valued and proactive partner, supporting both the day-to-day running of our valuation panel and the ongoing development of our lending proposition.
“Gateway’s advice on policy and criteria, alongside the training provided to our teams, has directly contributed to greater efficiency and an enhanced service for our intermediary partners and customers.
“To date, Gateway has carried out or panelled over 47,000 cases for Fleet, and the quality and consistency of their service has been a key part of that success.”
