Friends Provident has joined the Agency Administration service provided by Origo that gives financial advisers an online, one-stop, centralised process to create and submit requests for agency arrangements.

This service should streamline the administration process and improve the consistency of communications.

The new service will enable financial advisers to manage requests such as changes of address or bank account or requests for additional agencies or agency closures.

It will also help to maintain service provider and panel membership and the transfer of business within and across organisations.

Steve Young, market and e-development manager at Friends Provident, said: “Friends Provident has supported Origo for a number of years. Services such as Agency Administration make everyone’s life easier. Origo’s Agency Administration service is a major breakthrough for advisers and product providers. It speeds up our response to IFAs and makes a real difference to their day to day workload.””