Fleet Mortgages has joined LMS Panel Link as the buy-to-let lender looks to improve connectivity with law firms and reduce friction in post-offer processes.
The intermediary-only lender will use LMS Secure Link, Electronic Certificate of Title and Charge Registration services through the Panel Link ecosystem.
Panel Link connects lenders with law firms that meet LMS quality, security and compliance criteria, with the aim of supporting due diligence and the secure transmission of data.
Fleet Mortgages, which was established in 2014 and acquired by Starling Bank in 2021, specialises in buy-to-let lending across England and Wales, including finance for landlords and limited company borrowers.
Through Secure Link, Fleet will be able to manage post-offer queries through a secure portal, with lender-approved FAQs giving law firms access to answers on common issues. LMS said this should reduce delays and provide greater certainty for firms.
The lender will also use Secure Link’s Redemption Statement service, which enables law firms to request redemption statements without repeated back-and-forth communication.
LMS eCOT has been designed to reduce fraud risk and cut the number of incorrect certificate of title submissions. The digital certificate of title document is pre-populated, while account details are validated through LMS’s system.
Fleet will also use LMS Charge Registration, which is intended to streamline part of the conveyancing process and keep the lender updated on pending charge registrations.
Mark Elliott, chief legal and compliance officer at Fleet Mortgages, said: “At Fleet Mortgages, we’re committed to helping our intermediary partners and customers achieve successful outcomes.
“Everything starts with a good conversation, building strong relationships with brokers to secure finance for landlords and limited companies.
“With the increased efficiency and connectivity that LMS provides, through eCOT, Secure Link, and the other services on offer, we’ll be able to focus on what we do best. We greatly value this relationship with LMS and look forward to working together.”
Suzanne O’Connor, chief relationship officer at LMS, added: “Fleet Mortgages is a specialist lender that truly cares about its partners and offering the best solutions to its customers and intermediaries, so LMS is delighted with this collaboration.
“We’re proud to support our new partner, providing services that enhance due diligence and, therefore, security and efficiency, so that Fleet Mortgages can continue to deliver the best customer service. We look forward to working together.”
