Banks and building societies are seen as two of the worst service providers of any industry, according to moneysupermarket.com.

Whilst energy suppliers and estate agents are bottom of the pile, banks were next, followed by mobile/broadband suppliers and then building societies. Consumers feel they get the best service from hairdressers and hotels.

Kevin Mountford, head of banking at moneysupermarket.com said: “It is a shame to see financial service providers