FCA sets sights on credit card market

Published on

credit-cards

The Financial Conduct Authority (FCA) intends to undertake a competition review into the UK’s £150bn credit card market at the end of this year.

Speaking at an industry event in London today, FCA chief executive Martin Wheatley said that given 30 million people hold at least one credit card it was right that the regulator explores whether competition in this market was working effectively for consumers.

With the FCA taking responsibility for Consumer Credit on April 1st, Martin Wheatley said he was keen for the study to ask how the industry worked with those people who were in difficult financial situations already.

Recent research showed nine million Britons were considered to be in serious debt and that a considerable number of people, “survival borrowers”, often feel they have no option but to borrow money, through a payday loan or using a credit card, to help pay their bills.

Wheatley said: “The key priority here has to be those in the most vulnerable circumstances. Many of whom are struggling to manage their credit card commitments, as well as other bills.

“Among the UK’s 30m plus cardholders, something like 3.7% make minimum payments for 12 months which is the equivalent to more than a million borrowers making 12 or more consecutive minimum payments.

“So, we know it’s not uncommon for the most ‘at risk’ households to hold multiple cards and revolve multiple balances month-by-month.

“There are some obvious questions and challenges here for regulators and industry: why are card issuers providing the means, in some cases, for the most indebted consumers to escalate their way into further debt?

“As part of this review, or market study as we call it, we will be engaging with the industry ahead of time and it’s important to say there’s no pre-determined terms of reference, outcome or agenda here.

“There is however, a duty of care to consumers, and I think it’s important for there to be clarification of whether competition is working in their interests.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

The Marsden appoints chief customer officer

Marsden Building Society has appointed Julia Brook as chief customer officer. Brook (pictured) will be...

Limited company landlords expect yields to rise despite higher costs

Most residential limited company landlords expect rental yields, demand and property values to increase...

Darlington posts record lending as mortgage growth lifts assets above £1bn

Darlington Building Society reported record gross mortgage lending of £234m in 2025, as the...

Twenty7tec hires Nick Wakeham to lead data sales push

Twenty7tec has appointed Nick Wakeham as head of data sales as it looks to...

SAMPAN to hold second mortgage industry event in Solihull

The South Asian Mortgage Professionals & Allies Network will hold its second industry event...

Latest publication

Other news

The Marsden appoints chief customer officer

Marsden Building Society has appointed Julia Brook as chief customer officer. Brook (pictured) will be...

Limited company landlords expect yields to rise despite higher costs

Most residential limited company landlords expect rental yields, demand and property values to increase...

Darlington posts record lending as mortgage growth lifts assets above £1bn

Darlington Building Society reported record gross mortgage lending of £234m in 2025, as the...