FCA sets sights on credit card market

Published on

credit-cards

The Financial Conduct Authority (FCA) intends to undertake a competition review into the UK’s £150bn credit card market at the end of this year.

Speaking at an industry event in London today, FCA chief executive Martin Wheatley said that given 30 million people hold at least one credit card it was right that the regulator explores whether competition in this market was working effectively for consumers.

With the FCA taking responsibility for Consumer Credit on April 1st, Martin Wheatley said he was keen for the study to ask how the industry worked with those people who were in difficult financial situations already.

Recent research showed nine million Britons were considered to be in serious debt and that a considerable number of people, “survival borrowers”, often feel they have no option but to borrow money, through a payday loan or using a credit card, to help pay their bills.

Wheatley said: “The key priority here has to be those in the most vulnerable circumstances. Many of whom are struggling to manage their credit card commitments, as well as other bills.

“Among the UK’s 30m plus cardholders, something like 3.7% make minimum payments for 12 months which is the equivalent to more than a million borrowers making 12 or more consecutive minimum payments.

“So, we know it’s not uncommon for the most ‘at risk’ households to hold multiple cards and revolve multiple balances month-by-month.

“There are some obvious questions and challenges here for regulators and industry: why are card issuers providing the means, in some cases, for the most indebted consumers to escalate their way into further debt?

“As part of this review, or market study as we call it, we will be engaging with the industry ahead of time and it’s important to say there’s no pre-determined terms of reference, outcome or agenda here.

“There is however, a duty of care to consumers, and I think it’s important for there to be clarification of whether competition is working in their interests.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

Finova Broker CRM signs up Watts Commercial Finance

Watts Commercial Finance has selected Finova Broker CRM as part of a wider drive...

OPDA secures data-sharing agreements with legal software and conveyancing bodies

The Open Property Data Association has signed new agreements with the Legal Software Suppliers...

Intermediaries arrange £33bn for SMEs

Broker-originated SME lending climbed to £33bn in 2025, up 25% year-on-year, according to the...

Buyers gain edge as listings rise

February is on track to record the highest number of new property listings for...

CIExpert expands Critical Thinking research into IP

CIExpert is set to launch Critical Thinking 2026 on 12 March, expanding its flagship...

Latest publication

Other news

Finova Broker CRM signs up Watts Commercial Finance

Watts Commercial Finance has selected Finova Broker CRM as part of a wider drive...

OPDA secures data-sharing agreements with legal software and conveyancing bodies

The Open Property Data Association has signed new agreements with the Legal Software Suppliers...

Intermediaries arrange £33bn for SMEs

Broker-originated SME lending climbed to £33bn in 2025, up 25% year-on-year, according to the...