The Exeter paid 94% of claims last year

Published on

Protection specialist the Exeter has revealed that it paid 94% of income protection claims in 2015.

Accidents, injuries, back and musculoskeletal problems accounted for almost 60% of paid claims.

Of the 6% of claims that were declined, 4% were for non-disclosure and 2% were due to the claimant still being able to work in their own occupation.

Andy Chapman (pictured), the Exeter‘s chief executive, said: “We have a proven track record of delivering on our promise to customers. We were the first insurer to publish our claims statistics in 2005 and have recorded consistently high figures year on year.

“Publishing claims statistics is a key factor in building consumer confidence in protection insurance. I am delighted that we are becoming a more open industry, committed to helping customers when they need protection the most.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

Access FS partners with Islamic home finance provider StrideUp

Access Financial Services has signed a new partnership with UK-based home-financing fintech company StrideUp. The...

SortRefer sets out expanded regional events programme for 2026

SortRefer has confirmed that its regional events programme will continue into 2026, with nearly...

Autonomous AI is waiting for us

The UK rightly prides itself on having one of the most respected financial services...

TOM BILL: Rate cut expectations fade amid mixed signals

Borrowing costs have risen in recent weeks for reasons that include stronger-than-expected UK economic...

Millions of homes still fail decency tests despite energy gains

Millions of homes in England continue to fall short of basic quality standards even...

Latest publication

Other news

Access FS partners with Islamic home finance provider StrideUp

Access Financial Services has signed a new partnership with UK-based home-financing fintech company StrideUp. The...

SortRefer sets out expanded regional events programme for 2026

SortRefer has confirmed that its regional events programme will continue into 2026, with nearly...

Autonomous AI is waiting for us

The UK rightly prides itself on having one of the most respected financial services...