The Exeter paid 94% of claims last year

Published on

Protection specialist the Exeter has revealed that it paid 94% of income protection claims in 2015.

Accidents, injuries, back and musculoskeletal problems accounted for almost 60% of paid claims.

Of the 6% of claims that were declined, 4% were for non-disclosure and 2% were due to the claimant still being able to work in their own occupation.

Andy Chapman (pictured), the Exeter‘s chief executive, said: “We have a proven track record of delivering on our promise to customers. We were the first insurer to publish our claims statistics in 2005 and have recorded consistently high figures year on year.

“Publishing claims statistics is a key factor in building consumer confidence in protection insurance. I am delighted that we are becoming a more open industry, committed to helping customers when they need protection the most.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

Landlord sales slow following Renters’ Right Act

The share of homes listed for sale that were previously rented dropped to 9.2%...

Knowledge Bank teams up with Brilliant Solutions for specialist lending cases

Knowledge Bank has formed a partnership with specialist mortgage packager Brilliant Solutions as demand...

FCA urges firms to strengthen product design under Consumer Duty

The Financial Conduct Authority has highlighted examples of improved product governance under the Consumer...

Validate appoints Louise Shute as managing director

Valuation specialist Validate has appointed Louise Shute as managing director as it continues to...

Swap rates fall but funding risks remain, warns Moneyfacts

In a week that saw more than 20 lenders reduce their fixed mortgage rates,...

Latest publication

Other news

Landlord sales slow following Renters’ Right Act

The share of homes listed for sale that were previously rented dropped to 9.2%...

Uncertainty means greater need for client conversations

Last week showed just how quickly events on the other side of the world...

Knowledge Bank teams up with Brilliant Solutions for specialist lending cases

Knowledge Bank has formed a partnership with specialist mortgage packager Brilliant Solutions as demand...