The Exeter paid 94% of claims last year

Published on

Protection specialist the Exeter has revealed that it paid 94% of income protection claims in 2015.

Accidents, injuries, back and musculoskeletal problems accounted for almost 60% of paid claims.

Of the 6% of claims that were declined, 4% were for non-disclosure and 2% were due to the claimant still being able to work in their own occupation.

Andy Chapman (pictured), the Exeter‘s chief executive, said: “We have a proven track record of delivering on our promise to customers. We were the first insurer to publish our claims statistics in 2005 and have recorded consistently high figures year on year.

“Publishing claims statistics is a key factor in building consumer confidence in protection insurance. I am delighted that we are becoming a more open industry, committed to helping customers when they need protection the most.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

Coventry lowers selected residential and buy-to-let rates

Coventry for intermediaries has reduced selected residential and buy-to-let mortgage rates by up to...

Conveyancers face greater scrutiny from advisers as housing market slows

Mortgage advisers are placing greater emphasis on transparency, communication and client outcomes across the...

OMS Tech Talk considers digital-first mortgage borrowers

Mortgage technology, AI and broker-lender integration were among the central themes at the latest...

Omni Protect appoints Dave Butler to development role

Omni Protect has appointed Dave Butler as head of protection development in a newly...

Mortgage firms identify fewer vulnerable customers than FCA benchmark

Mortgage firms using MorganAsh’s digital vulnerability management platform report lower levels of customer vulnerability...

Latest publication

Other news

Coventry lowers selected residential and buy-to-let rates

Coventry for intermediaries has reduced selected residential and buy-to-let mortgage rates by up to...

Conveyancers face greater scrutiny from advisers as housing market slows

Mortgage advisers are placing greater emphasis on transparency, communication and client outcomes across the...

OMS Tech Talk considers digital-first mortgage borrowers

Mortgage technology, AI and broker-lender integration were among the central themes at the latest...