The Exeter paid 94% of claims last year

Published on

Protection specialist the Exeter has revealed that it paid 94% of income protection claims in 2015.

Accidents, injuries, back and musculoskeletal problems accounted for almost 60% of paid claims.

Of the 6% of claims that were declined, 4% were for non-disclosure and 2% were due to the claimant still being able to work in their own occupation.

Andy Chapman (pictured), the Exeter‘s chief executive, said: “We have a proven track record of delivering on our promise to customers. We were the first insurer to publish our claims statistics in 2005 and have recorded consistently high figures year on year.

“Publishing claims statistics is a key factor in building consumer confidence in protection insurance. I am delighted that we are becoming a more open industry, committed to helping customers when they need protection the most.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

Retirement drives more than half of financial advice enquiries

Retirement concerns account for more than half of financial advice enquiries received by Inzuzo,...

Friends and family offer route on to property ladder for single buyers

More than half of prospective buyers would consider purchasing a home with a friend...

Newcastle expands broker mortgage range with higher-LTV deals

Newcastle for Intermediaries has expanded its mortgage range with the return of higher loan-to-value...

Mortgage arrears and possessions fall in second quarter

The number of UK mortgages in arrears declined in the second quarter of 2026,...

Paragon restores Track to Fix option on buy-to-let tracker mortgages

Paragon Bank has reintroduced a feature allowing existing buy-to-let customers to move from a...

Latest publication

Other news

Leasehold reform has a September window – will Burnham use it?

At the time of writing, the Commonhold and Leasehold Reform Bill still has no...

Retirement drives more than half of financial advice enquiries

Retirement concerns account for more than half of financial advice enquiries received by Inzuzo,...

Friends and family offer route on to property ladder for single buyers

More than half of prospective buyers would consider purchasing a home with a friend...