The Exeter paid 94% of claims last year

Published on

Protection specialist the Exeter has revealed that it paid 94% of income protection claims in 2015.

Accidents, injuries, back and musculoskeletal problems accounted for almost 60% of paid claims.

Of the 6% of claims that were declined, 4% were for non-disclosure and 2% were due to the claimant still being able to work in their own occupation.

Andy Chapman (pictured), the Exeter‘s chief executive, said: “We have a proven track record of delivering on our promise to customers. We were the first insurer to publish our claims statistics in 2005 and have recorded consistently high figures year on year.

“Publishing claims statistics is a key factor in building consumer confidence in protection insurance. I am delighted that we are becoming a more open industry, committed to helping customers when they need protection the most.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

AI-driven direct lending could erode mainstream mortgage advisers’ market share

Mortgage lenders could use artificial intelligence to attract more customers directly, putting pressure on...

Stamp duty exemption for downsizers could revive housing transactions

Removing stamp duty for older homeowners and people moving to smaller properties could help...

Interest rate expectations too pessimistic as inflation pressures ease

Financial markets may be overestimating the outlook for UK interest rates, with inflation potentially...

Landlords face changing buy-to-let market as lenders predict continued demand

Specialist lenders expect the buy-to-let sector to remain resilient despite regulatory changes, although attracting...

Swansea BS introduces digital mortgage application service for brokers

Swansea Building Society has introduced an online mortgage application portal for its 830 intermediary...

Latest publication

Other news

AI-driven direct lending could erode mainstream mortgage advisers’ market share

Mortgage lenders could use artificial intelligence to attract more customers directly, putting pressure on...

Stamp duty exemption for downsizers could revive housing transactions

Removing stamp duty for older homeowners and people moving to smaller properties could help...

Interest rate expectations too pessimistic as inflation pressures ease

Financial markets may be overestimating the outlook for UK interest rates, with inflation potentially...