The Exeter paid 94% of claims last year

Published on

Protection specialist the Exeter has revealed that it paid 94% of income protection claims in 2015.

Accidents, injuries, back and musculoskeletal problems accounted for almost 60% of paid claims.

Of the 6% of claims that were declined, 4% were for non-disclosure and 2% were due to the claimant still being able to work in their own occupation.

Andy Chapman (pictured), the Exeter‘s chief executive, said: “We have a proven track record of delivering on our promise to customers. We were the first insurer to publish our claims statistics in 2005 and have recorded consistently high figures year on year.

“Publishing claims statistics is a key factor in building consumer confidence in protection insurance. I am delighted that we are becoming a more open industry, committed to helping customers when they need protection the most.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

Access FS targets adviser expansion in five-year growth plan

Access Financial Services has unveiled a five-year strategy to expand its adviser network, develop...

Buckinghamshire BS introduces broker affordability calculator

Buckinghamshire Building Society has launched a residential affordability calculator intended to give mortgage brokers...

Guardian cuts average protection underwriting time to less than one day

Guardian reduced its average underwriting time to less than one day during the first...

Second charge mortgage lending rises 16% in June

The value of new second charge mortgage business reached £205 million in June 2026,...

The Right Mortgage hire to strengthen specialist lending support

The Right Mortgage & Protection Network has appointed Drew Wilson as specialist lending development...

Latest publication

Other news

Access FS targets adviser expansion in five-year growth plan

Access Financial Services has unveiled a five-year strategy to expand its adviser network, develop...

Landlords are buying – and advisers should take note

There has been no shortage of commentary over recent years suggesting landlords are heading...

Why energy efficiency is hiding mortgage portfolio risk

For years, ESG strategies across the UK mortgage sector have operated under a relatively...