The Exeter paid 94% of claims last year

Published on

Protection specialist the Exeter has revealed that it paid 94% of income protection claims in 2015.

Accidents, injuries, back and musculoskeletal problems accounted for almost 60% of paid claims.

Of the 6% of claims that were declined, 4% were for non-disclosure and 2% were due to the claimant still being able to work in their own occupation.

Andy Chapman (pictured), the Exeter‘s chief executive, said: “We have a proven track record of delivering on our promise to customers. We were the first insurer to publish our claims statistics in 2005 and have recorded consistently high figures year on year.

“Publishing claims statistics is a key factor in building consumer confidence in protection insurance. I am delighted that we are becoming a more open industry, committed to helping customers when they need protection the most.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

Mortgage lending availability falls as banks anticipate recovery in demand

Mortgage credit availability and demand for house purchase and remortgaging all declined during the...

L&G broadens adviser training to cover retirement and estate planning

L&G has extended its Adviser Academy webinar programme to help financial advisers address a...

Four in five homeowners have taken no action to protect against extreme weather

Almost eight in 10 homeowners have made no specific preparations to protect their properties...

Expat mortgage applications hampered by income verification difficulties

Almost two-thirds of mortgage brokers identify proving overseas income and affordability as the biggest...

LSL appoints Matt Surridge to new broker propositions role

LSL Financial Services has appointed Matt Surridge as propositions director, a newly created position...

Latest publication

Other news

Mortgage lending availability falls as banks anticipate recovery in demand

Mortgage credit availability and demand for house purchase and remortgaging all declined during the...

L&G broadens adviser training to cover retirement and estate planning

L&G has extended its Adviser Academy webinar programme to help financial advisers address a...

Four in five homeowners have taken no action to protect against extreme weather

Almost eight in 10 homeowners have made no specific preparations to protect their properties...