The Exeter paid 94% of claims last year

Published on

Protection specialist the Exeter has revealed that it paid 94% of income protection claims in 2015.

Accidents, injuries, back and musculoskeletal problems accounted for almost 60% of paid claims.

Of the 6% of claims that were declined, 4% were for non-disclosure and 2% were due to the claimant still being able to work in their own occupation.

Andy Chapman (pictured), the Exeter‘s chief executive, said: “We have a proven track record of delivering on our promise to customers. We were the first insurer to publish our claims statistics in 2005 and have recorded consistently high figures year on year.

“Publishing claims statistics is a key factor in building consumer confidence in protection insurance. I am delighted that we are becoming a more open industry, committed to helping customers when they need protection the most.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

Catalyst Property Finance acquired by Foundation’s sister company

Specialist lender Catalyst Property Finance has been acquired by The FHL Group, the sister...

Housing crisis deepens as supply falls and affordability worsens

The UK housing crisis is worsening, with affordability pressures mounting and housing supply stalling,...

Clydesdale Bank eases criteria for self-employed mortgage applicants

Clydesdale Bank is set to introduce a series of changes to its mortgage criteria...

Newcastle trims large loan mortgage rates

Newcastle for Intermediaries has announced rate reductions of up to 0.30% across its large...

Mortgage advisers must evolve to meet rising demand for later life lending, warns Key

Mortgage advisers must adapt their business models to address the growing needs of older...

Latest opinions

What is the Protection Claims Charter – and how does it work?

The moment of truth for any insurance product is at point of claim. Insurers have...

Affordability reforms, housing ambition and the uncomfortable PRS truth

Let’s be clear: the FCA’s recent Discussion Paper (DP25/2) isn’t necessarily about buy-to-let lending....

Broker proactivity can ease path back to prime

One of the lessons we’ve taken from the ever rising levels of interest in...

We need to look again at two-year swaps…

Over the last 12 months, we’ve seen three notable things happen in the swaps...

Other news

Catalyst Property Finance acquired by Foundation’s sister company

Specialist lender Catalyst Property Finance has been acquired by The FHL Group, the sister...

Housing crisis deepens as supply falls and affordability worsens

The UK housing crisis is worsening, with affordability pressures mounting and housing supply stalling,...

Clydesdale Bank eases criteria for self-employed mortgage applicants

Clydesdale Bank is set to introduce a series of changes to its mortgage criteria...