The Exeter paid 94% of claims last year

Published on

Protection specialist the Exeter has revealed that it paid 94% of income protection claims in 2015.

Accidents, injuries, back and musculoskeletal problems accounted for almost 60% of paid claims.

Of the 6% of claims that were declined, 4% were for non-disclosure and 2% were due to the claimant still being able to work in their own occupation.

Andy Chapman (pictured), the Exeter‘s chief executive, said: “We have a proven track record of delivering on our promise to customers. We were the first insurer to publish our claims statistics in 2005 and have recorded consistently high figures year on year.

“Publishing claims statistics is a key factor in building consumer confidence in protection insurance. I am delighted that we are becoming a more open industry, committed to helping customers when they need protection the most.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

Wealth at Work names Mark Duckworth as next chief executive

Wealth at Work has appointed former Schroders Personal Wealth and Openwork chief executive Mark...

Mortgage labels risk putting older borrowers off advice

Terms such as "later life lending" and "equity release" risk creating barriers between borrowers...

Advisers face pressure to bring families into retirement planning

Advice firms risk weakening long-term client relationships by failing to involve partners and beneficiaries...

Bank Rate held at 3.75% as energy shock raises prospect of future increase

The Bank of England has kept Bank Rate at 3.75%, but warned that persistent...

Family BS names Seb Mrotzek as first chief operating officer

Family Building Society has appointed Seb Mrotzek as chief operating officer, creating the role...

Latest publication

Other news

Wealth at Work names Mark Duckworth as next chief executive

Wealth at Work has appointed former Schroders Personal Wealth and Openwork chief executive Mark...

Mortgage labels risk putting older borrowers off advice

Terms such as "later life lending" and "equity release" risk creating barriers between borrowers...

Advisers face pressure to bring families into retirement planning

Advice firms risk weakening long-term client relationships by failing to involve partners and beneficiaries...