Income protection

Complaints: A pain that you can handle

One of the biggest problems an adviser can face is a complaint. And those...

12 insurers meet 2025 Claims Charter standards

A dozen insurers have been named as signatories to the Protection Distributors Group’s (PDG)...

Royal London pays record £751m in protection claims in 2024

Royal London has reported a record year for protection payouts, disbursing over £751 million...

iPipeline issues ‘Advanced Underwriting’ tool with Openwork

iPipeline has launched a major new addition to its SolutionBuilder platform that promises to...

The Exeter reveals 2024 health, income protection and life payouts

UK mutual health and protection insurer The Exeter paid out £61 million in claims...

Fix LoA Action Group reaches 64 members as protection added to growing industry checklist

The industry-led Fix LoA Action Group (FLAG) has reached a major milestone with 64...

Aviva joins CIExpert’s Insight Zone

Aviva has become the latest insurer to join CIExpert’s Income Protection Insight Zone. With this...

Shepherds Friendly expands intermediary reach with Simplybiz deal

Shepherds Friendly has struck a new distribution deal with Simplybiz as part of its...

Protection market continues upward trend with strong Q1 figures

The UK protection market has seen a buoyant start to the year, with new...

Swiss Re reports bumper 18% rise in Income Protection sales

Sales of new Income Protection policies grew by a bumper 18% in 2024, Swiss...

LV= sees major uptick in mental health support uptake

LV= has reported a sharp rise in demand for mental health services among its...

L&G pays over £1bn in retail protection claims as digital overhaul cuts delays

Legal & General paid more than £1bn in retail protection claims in 2024, the...

UnderwriteMe reports 90% instant acceptance for mental health life cover disclosures

Insurtech firm UnderwriteMe, a subsidiary of Pacific Life Re, has reported that 90% of...

Six out of 10 advisers struggle to find cover for clients with multiple or pre existing medical conditions

UK health and life insurer The Exeter has revealed that finding cover for clients...

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The sourcing system effect in specialist lending

In specialist lending, the right fit for a client has never been as simple as picking the top rate from a list. In sectors like...

Why the Renters’ Rights Bill should be a wake-up call for advisers and landlords

The Renters’ Rights Bill is shaping up to be one of the most significant legislative changes to the private rented sector (PRS) in decades. Expected...

Living in a box. Am I living in a cardboard box?

More young people are living with their parents than ever before. The bank of Mum and Dad has evolved into the hotel of Mum and...

Accountants, brokers and the clash of expectations

There’s an old accountant’s joke about financial advisers: the difference between us is that advisers want to look richer than their clients, while accountants...

Rachel Geddes: Redefining what’s possible for brokers and borrowers

When Rachel Geddes picked up the phone after a job interview to ask her mum what a mortgage was, she didn’t realise she was...

Latest news

Mortgage industry rallies behind Christmas charity concert

Momentum is building fast behind this year’s Christmas charity concert in aid of EveryYouth...

First-time buyers put at the heart of Treasury mortgage talks

The government will urge lenders to put first-time buyers at the top of their...

Target urges lenders to treat mortgage servicing as a strategic asset

Target Group has called on mortgage lenders to rethink their approach to servicing, arguing...

Heron Financial launches AI training cohort and ethics committee

Heron Financial has launched an artificial intelligence training programme for staff alongside the creation...