Changes from Coventry for intermediaries: every broker will have two BDMs

Coventry for Intermediaries has announced that it has changed its intermediary support model “to recognise the value a business development manager (BDM) brings to a broker’s business”.

Every broker (except those in Northern Ireland) who is registered with the lender will now have their own field and telephone BDM.

Brokers will be able to find their BDMs with the lender’s brand new BDM finder tool on its website.

Kevin Purvey, director of intermediaries at the Coventry, said: “We’re delighted to be building on our already award-winning service. Brokers told us that they want more BDM contact and these changes will help us to deliver just that.

“Our commitment to the intermediary sector remains as strong as ever, and we’ll continue to look for ways to offer the best service we can to brokers.”